{"site":"bestbuy.com","task":"commerce.check_return_policy","available":true,"recipe":{"uri":"recipe://commerce.check_return_policy/bestbuy-returns-exchanges/v1","version":1,"status":"active","agent_class":"browser_agent_user_present","summary":"Read the public policy, extract category exceptions, and require order/item context before claiming return eligibility.","steps":[{"order":1,"instruction":"Open the official public source page and verify the current task path before acting.","evidence_gate":"Source URL, page title, and task-specific branch are captured."},{"order":2,"instruction":"Enter the task surface only after matching the user's goal to the documented path.","evidence_gate":"Required identity, payment, policy, or JavaScript gate is visible."},{"order":3,"instruction":"Stop at any irreversible, paid, or account-mutating step until the user approves.","evidence_gate":"Final-state language and user approval are captured."}],"guards":["Do not infer item-specific eligibility from generic policy alone.","Check restocking-fee and nonreturnable category branches.","Use order context before initiating a return."],"success_signals":["Policy page cited","Exception category captured","Order-specific follow-up requirement noted"],"expires_at":"2026-06-10T01:51:46.441Z"},"known_blockers":[],"confidence":{"score":0.28,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.119661-0.997479, and Beta posterior mean 0.598519."},"freshness":{"updated_at":"2026-06-09T01:51:46.441Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["public-bestbuy-returns-exchanges","public-bestbuy-return-exchange-policy"],"latest_evidence_id":"public-bestbuy-return-exchange-policy","notes":["Best Buy publishes a public returns and exchanges policy, while membership status, marketplace products, activatable devices, and restocking fees affect item-level return outcomes.","Source: https://www.bestbuy.com/site/help-topics/returns-refunds/pcmcat204400050021.c?id=pcmcat204400050021","Source: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Low-trust public web observation from official or public task documentation; treat as directional until measured agent runs arrive."},"recommended_actions":[{"priority":"low","actor":"agent","action":"Use Best Buy's public policy as a policy preflight before any account-gated return.","expected_impact":"Gives agents a clean read-only step before order-specific return initiation."}]}