{"site":"booking.com","task":"travel.cancel_hotel","available":true,"recipe":{"uri":"recipe://travel.cancel_hotel/booking-customer-service/v1","version":1,"status":"active","agent_class":"browser_agent_user_present","summary":"Use the booking confirmation or account route, surface property-specific cancellation fee, and stop before final cancellation.","steps":[{"order":1,"instruction":"Open the official public source page and verify the current task path before acting.","evidence_gate":"Source URL, page title, and task-specific branch are captured."},{"order":2,"instruction":"Enter the task surface only after matching the user's goal to the documented path.","evidence_gate":"Required identity, payment, policy, or JavaScript gate is visible."},{"order":3,"instruction":"Stop at any irreversible, paid, or account-mutating step until the user approves.","evidence_gate":"Final-state language and user approval are captured."}],"guards":["Require booking credentials or account context before claiming eligibility.","Capture the property's fee policy before final cancellation.","Escalate secure support pages or missing confirmation-email cases."],"success_signals":["Booking found","Property cancellation fee shown","Cancellation confirmation captured if approved"],"expires_at":"2026-06-10T01:51:46.441Z"},"known_blockers":["confirmation_email_missing","login_required","human_handoff_required"],"confidence":{"score":0.27,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.043284-0.962882, and Beta posterior mean 0.505185."},"freshness":{"updated_at":"2026-06-09T01:51:46.441Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["public-booking-customer-service","public-booking-secure-help"],"latest_evidence_id":"public-booking-secure-help","notes":["Booking.com routes cancellation through booking management or confirmation email links, with fees determined by the property's policy.","Source: https://www.booking.com/customer-service.en-gb.html","Source: https://secure.booking.com/help"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Low-trust public web observation from official or public task documentation; treat as directional until measured agent runs arrive."},"recommended_actions":[{"priority":"medium","actor":"agent","action":"Require Booking.com property-specific cancellation terms before proceeding.","expected_impact":"Avoids treating marketplace-level guidance as a reservation-level refund rule."},{"priority":"medium","actor":"agent","action":"Capture handoff evidence and pause before accepting retention offers.","expected_impact":"Keeps user intent explicit during adversarial cancellation flows."}]}