{"site":"chase.com","task":"finance_bills.dispute_transaction","available":true,"recipe":{"uri":"recipe://chase.com/finance_bills.dispute_transaction/public-preflight-v1","version":1,"status":"active","agent_class":"browser_agent_user_present","summary":"Official public dispute/help page -> review posted transaction guidance -> sign in to account or contact support -> select transaction -> provide reason and evidence -> stop before submission unless the user confirms.","steps":[{"order":1,"instruction":"Open the documented public path for Chase: Official public dispute/help page -> review posted transaction guidance -> sign in to account or contact support -> select transaction -> provide reason and evidence -> stop before submission unless the user confirms.","evidence_gate":"Public source or help surface is visible."},{"order":2,"instruction":"Check the listed blockers and policy constraints before entering account, payment, booking, or cancellation state.","evidence_gate":"login_required, 2fa_user_present, human_handoff_required"},{"order":3,"instruction":"Stop before any irreversible or user-sensitive action and ask for explicit approval.","evidence_gate":"User approval is captured before final action."}],"guards":["Do not decide whether a charge is valid; present official dispute criteria and ask the user to choose.","Never submit a dispute, upload documents, or send financial allegations without user-present confirmation.","Do not expose full account numbers, card numbers, or SSNs in CrawlDex artifacts."],"success_signals":["Dispute entry point identified","Evidence/document requirements extracted","User-visible case number or confirmation screen expected after authenticated submission"],"expires_at":"2026-07-30T20:07:58.482Z"},"known_blockers":["login_required","2fa_user_present","human_handoff_required"],"confidence":{"score":0.28,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.068449-0.980873, and Beta posterior mean 0.541481."},"freshness":{"updated_at":"2026-07-29T20:07:58.482Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["top100-finance_bills-1-chasecom-finance-billsdispute-transaction"],"latest_evidence_id":"top100-finance_bills-1-chasecom-finance-billsdispute-transaction","notes":["Official public source was inspected for workflow shape and safety constraints; no login, payment, dispute, tax filing, or account change was attempted.","Source: https://www.chase.com/reportaproblem"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Low-trust public web observation from official or public task documentation; treat as directional until measured agent runs arrive."},"recommended_actions":[{"priority":"medium","actor":"agent","action":"Do not decide whether a charge is valid; present official dispute criteria and ask the user to choose.","expected_impact":"Keeps the agent inside documented, reversible, user-approved boundaries."},{"priority":"medium","actor":"agent","action":"Capture handoff evidence and pause before accepting retention offers.","expected_impact":"Keeps user intent explicit during adversarial cancellation flows."}]}