{"site":"ebay.com","task":"commerce.return","available":true,"recipe":{"uri":"recipe://commerce.return/ebay-return-item/v1","version":1,"status":"active","agent_class":"browser_agent_user_present","summary":"Locate the purchase or guest order email, prepare return reason/evidence, and capture seller-response requirements before submission.","steps":[{"order":1,"instruction":"Open the official public source page and verify the current task path before acting.","evidence_gate":"Source URL, page title, and task-specific branch are captured."},{"order":2,"instruction":"Enter the task surface only after matching the user's goal to the documented path.","evidence_gate":"Required identity, payment, policy, or JavaScript gate is visible."},{"order":3,"instruction":"Stop at any irreversible, paid, or account-mutating step until the user approves.","evidence_gate":"Final-state language and user approval are captured."}],"guards":["Do not submit a return request until item, reason, and seller policy are visible.","Use guest confirmation email when no account exists.","Escalate seller-mediated or eBay-step-in waiting periods."],"success_signals":["Order located","Return reason and seller policy visible","Return request or seller response captured if approved"],"expires_at":"2026-06-10T01:51:46.441Z"},"known_blockers":["login_required","human_handoff_required"],"confidence":{"score":0.28,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.066464-0.979775, and Beta posterior mean 0.538889."},"freshness":{"updated_at":"2026-06-09T01:51:46.441Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["public-ebay-return-item","public-ebay-guest-return"],"latest_evidence_id":"public-ebay-guest-return","notes":["eBay documents return flows through purchases or guest confirmation email, with seller response and policy controlling much of the outcome.","Source: https://www.ebay.com/help/buying/returns-refunds/returning-item/index_app.html?id=4041&srcAppId=1","Source: https://www.ebay.com/help/returning-item/buying/returning-items-bought-guest/returns-refunds?id=4065"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Low-trust public web observation from official or public task documentation; treat as directional until measured agent runs arrive."},"recommended_actions":[{"priority":"medium","actor":"agent","action":"Model eBay returns as seller-mediated rather than purely self-service.","expected_impact":"Prevents agents from expecting immediate autonomous return completion."},{"priority":"medium","actor":"agent","action":"Capture handoff evidence and pause before accepting retention offers.","expected_impact":"Keeps user intent explicit during adversarial cancellation flows."}]}