{"site":"nelnet.studentaid.gov","task":"finance_bills.manage_loan_payment","available":true,"recipe":{"uri":"recipe://nelnet.studentaid.gov/finance_bills.manage_loan_payment/public-preflight-v1","version":1,"status":"active","agent_class":"browser_agent_user_present","summary":"Official loan-servicer payment/help page -> sign in or use allowed guest payment path -> review balance, due date, and payment method -> stop before submitting payment or changing autopay.","steps":[{"order":1,"instruction":"Open the documented public path for Nelnet Student Loan Servicing: Official loan-servicer payment/help page -> sign in or use allowed guest payment path -> review balance, due date, and payment method -> stop before submitting payment or changing autopay.","evidence_gate":"Public source or help surface is visible."},{"order":2,"instruction":"Check the listed blockers and policy constraints before entering account, payment, booking, or cancellation state.","evidence_gate":"login_required, 2fa_user_present, payment_3ds_user_present"},{"order":3,"instruction":"Stop before any irreversible or user-sensitive action and ask for explicit approval.","evidence_gate":"User approval is captured before final action."}],"guards":["Do not advise on deferment, repayment plan choice, refinancing, or payoff strategy without qualified review.","Require user confirmation for amount, date, loan account, and funding source.","Do not store borrower identifiers or loan balances beyond the immediate session."],"success_signals":["Official payment entry point identified","Autopay or guest-payment rules extracted","Receipt or scheduled-payment confirmation expected after approval"],"expires_at":"2026-07-30T11:25:55.784Z"},"known_blockers":["login_required","2fa_user_present","payment_3ds_user_present"],"confidence":{"score":0.28,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.068449-0.980873, and Beta posterior mean 0.541481."},"freshness":{"updated_at":"2026-07-29T11:25:55.784Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["top100-finance_bills-40-nelnetstudentaidgov-finance-billsmanage-loan-payment"],"latest_evidence_id":"top100-finance_bills-40-nelnetstudentaidgov-finance-billsmanage-loan-payment","notes":["Official public source was inspected for workflow shape and safety constraints; no login, payment, dispute, tax filing, or account change was attempted.","Source: https://nelnet.studentaid.gov/content/MakePayment"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Low-trust public web observation from official or public task documentation; treat as directional until measured agent runs arrive."},"recommended_actions":[{"priority":"medium","actor":"agent","action":"Do not advise on deferment, repayment plan choice, refinancing, or payoff strategy without qualified review.","expected_impact":"Keeps the agent inside documented, reversible, user-approved boundaries."}]}