{"site":"newegg.com","task":"commerce.check_return_policy","available":true,"recipe":{"uri":"recipe://newegg.com/commerce.check_return_policy/public-preflight-v1","version":1,"status":"active","agent_class":"browser_agent_user_present","summary":"Official public return, refund, order-help, buyer-protection, or tracking page -> read policy, exceptions, account/order requirements, and self-service entry points; stop before any account, cart, label, refund, cancellation, or payment action.","steps":[{"order":1,"instruction":"Open the documented public path for Newegg: Official public return, refund, order-help, buyer-protection, or tracking page -> read policy, exceptions, account/order requirements, and self-service entry points; stop before any account, cart, label, refund, cancellation, or payment action.","evidence_gate":"Public source or help surface is visible."},{"order":2,"instruction":"Check the listed blockers and policy constraints before entering account, payment, booking, or cancellation state.","evidence_gate":"policy_parseable, login_required, confirmation_email_clean"},{"order":3,"instruction":"Stop before any irreversible or user-sensitive action and ask for explicit approval.","evidence_gate":"User approval is captured before final action."}],"guards":["Use public policy pages for planning only; require user-present account, order, receipt, or payment context before starting a return, refund, cancellation, checkout, or shipment lookup.","Do not submit forms, generate labels, request refunds, cancel orders, place orders, change carts, or accept offers during public collection."],"success_signals":["Return or refund window visible","Exception categories visible","Account/order requirements identified","Refund, label, email, or order-status signal identified for future canary"],"expires_at":"2026-07-30T12:55:14.432Z"},"known_blockers":["login_required","public_url_verified","robots_policy_checked","task_relevant_public_text","task_specific_route_unverified","payment_or_fee_context","final_action_requires_human"],"confidence":{"score":0.35,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.111796-0.996096, and Beta posterior mean 0.590741."},"freshness":{"updated_at":"2026-07-29T12:55:14.432Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":17,"source_tiers":["public_web_observation","attested_sdk"],"evidence_ids":["top100-commerce-34-neweggcom-commercecheck-return-policy","ev-newegg-com-commerce-check-return-policy-0dca2b321f5e77c6","ev-newegg-com-commerce-check-return-policy-wave700-smart-maintenance-2026-07-11","ev-newegg-com-commerce-check-return-policy-wave657-smart-maintenance-2026-07-08","ev-newegg-com-commerce-check-return-policy-wave617-smart-maintenance-2026-07-07","ev-newegg-com-commerce-check-return-policy-wave603-smart-maintenance-2026-07-07","ev-newegg-com-commerce-check-return-policy-wave527-smart-maintenance-2026-07-07","ev-newegg-com-commerce-check-return-policy-wave495-smart-maintenance-2026-07-03","ev-newegg-com-commerce-check-return-policy-wave360-smart-maintenance-2026-07-03","ev-newegg-com-commerce-check-return-policy-wave126-smart-maintenance-2026-07-02"],"latest_evidence_id":"top100-commerce-34-neweggcom-commercecheck-return-policy","notes":["Official public policy/help page was used for a read-only preflight. Item-specific and order-specific outcomes still require a user-present canary.","Source: https://kb.newegg.com/knowledge-base/return-policy/"]},"trust":{"score":0.6,"level":"medium","reporter_count":5,"deduplicated_evidence_count":15,"quarantined_count":85,"rationale":"Trust is based on 15 deduplicated trusted runs from 5 reporters."},"recommended_actions":[{"priority":"medium","actor":"agent","action":"Use public policy pages for planning only; require user-present account, order, receipt, or payment context before starting a return, refund, cancellation, checkout, or shipment lookup.","expected_impact":"Keeps the agent inside documented, reversible, user-approved boundaries."}]}