{"site":"paypal.com","task":"finance_bills.payment_app_dispute","available":true,"recipe":{"uri":"recipe://paypal.com/finance_bills.payment_app_dispute/public-preflight-v1","version":1,"status":"active","agent_class":"browser_agent_user_present","summary":"Official payment-app help page -> identify transaction issue category -> sign in/open app as needed -> collect merchant/contact evidence -> stop before dispute, refund request, or support submission.","steps":[{"order":1,"instruction":"Open the documented public path for PayPal: Official payment-app help page -> identify transaction issue category -> sign in/open app as needed -> collect merchant/contact evidence -> stop before dispute, refund request, or support submission.","evidence_gate":"Public source or help surface is visible."},{"order":2,"instruction":"Check the listed blockers and policy constraints before entering account, payment, booking, or cancellation state.","evidence_gate":"login_required, 2fa_user_present, human_handoff_required"},{"order":3,"instruction":"Stop before any irreversible or user-sensitive action and ask for explicit approval.","evidence_gate":"User approval is captured before final action."}],"guards":["Do not accuse a counterparty or submit a support case without user confirmation.","Ask the user to verify transaction, recipient, amount, and refund/dispute reason.","Do not store phone numbers, card details, or wallet balances in CrawlDex output."],"success_signals":["Correct help topic identified","Dispute/refund intake requirements extracted","Expected ticket, case, or in-app confirmation identified"],"expires_at":"2026-07-30T10:28:30.253Z"},"known_blockers":["login_required","2fa_user_present","human_handoff_required"],"confidence":{"score":0.28,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.066464-0.979775, and Beta posterior mean 0.538889."},"freshness":{"updated_at":"2026-07-29T10:28:30.253Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["top100-finance_bills-21-paypalcom-finance-billspayment-app-dispute"],"latest_evidence_id":"top100-finance_bills-21-paypalcom-finance-billspayment-app-dispute","notes":["Official public source was inspected for workflow shape and safety constraints; no login, payment, dispute, tax filing, or account change was attempted.","Source: https://www.paypal.com/us/cshelp/article/how-do-i-open-a-dispute-with-a-seller-help160"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Low-trust public web observation from official or public task documentation; treat as directional until measured agent runs arrive."},"recommended_actions":[{"priority":"medium","actor":"agent","action":"Do not accuse a counterparty or submit a support case without user confirmation.","expected_impact":"Keeps the agent inside documented, reversible, user-approved boundaries."},{"priority":"medium","actor":"agent","action":"Capture handoff evidence and pause before accepting retention offers.","expected_impact":"Keeps user intent explicit during adversarial cancellation flows."}]}