{"site":"shein.com","task":"commerce.check_return_policy","available":true,"recipe":{"uri":"recipe://shein.com/commerce.check_return_policy/public-preflight-v1","version":1,"status":"active","agent_class":"browser_agent_user_present","summary":"Official public return, refund, order-help, buyer-protection, or tracking page -> read policy, exceptions, account/order requirements, and self-service entry points; stop before any account, cart, label, refund, cancellation, or payment action.","steps":[{"order":1,"instruction":"Open the documented public path for SHEIN: Official public return, refund, order-help, buyer-protection, or tracking page -> read policy, exceptions, account/order requirements, and self-service entry points; stop before any account, cart, label, refund, cancellation, or payment action.","evidence_gate":"Public source or help surface is visible."},{"order":2,"instruction":"Check the listed blockers and policy constraints before entering account, payment, booking, or cancellation state.","evidence_gate":"policy_parseable, login_required, confirmation_email_clean"},{"order":3,"instruction":"Stop before any irreversible or user-sensitive action and ask for explicit approval.","evidence_gate":"User approval is captured before final action."}],"guards":["Use public policy pages for planning only; require user-present account, order, receipt, or payment context before starting a return, refund, cancellation, checkout, or shipment lookup.","Do not submit forms, generate labels, request refunds, cancel orders, place orders, change carts, or accept offers during public collection."],"success_signals":["Return or refund window visible","Exception categories visible","Account/order requirements identified","Refund, label, email, or order-status signal identified for future canary"],"expires_at":"2026-07-30T09:32:41.591Z"},"known_blockers":["login_required","public_url_verified","final_action_requires_human"],"confidence":{"score":0.35,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.117007-0.99705, and Beta posterior mean 0.595926."},"freshness":{"updated_at":"2026-07-29T09:32:41.591Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":38,"source_tiers":["public_web_observation","attested_sdk"],"evidence_ids":["top100-commerce-7-sheincom-commercecheck-return-policy","ev-shein-com-commerce-check-return-policy-wave702-smart-maintenance-2026-07-11","ev-shein-com-commerce-check-return-policy-wave697-smart-maintenance-2026-07-11","ev-shein-com-commerce-check-return-policy-wave670-smart-maintenance-2026-07-10","ev-shein-com-commerce-check-return-policy-wave665-smart-maintenance-2026-07-10","ev-shein-com-commerce-check-return-policy-wave659-smart-maintenance-2026-07-08","ev-shein-com-commerce-check-return-policy-wave654-smart-maintenance-2026-07-08","ev-shein-com-commerce-check-return-policy-wave634-smart-maintenance-2026-07-07","ev-shein-com-commerce-check-return-policy-wave624-smart-maintenance-2026-07-07","ev-shein-com-commerce-check-return-policy-wave619-smart-maintenance-2026-07-07","ev-shein-com-commerce-check-return-policy-wave613-smart-maintenance-2026-07-07","ev-shein-com-commerce-check-return-policy-wave558-smart-maintenance-2026-07-07","ev-shein-com-commerce-check-return-policy-wave548-smart-maintenance-2026-07-07","ev-shein-com-commerce-check-return-policy-wave543-smart-maintenance-2026-07-07","ev-shein-com-commerce-check-return-policy-wave532-smart-maintenance-2026-07-07","ev-shein-com-commerce-check-return-policy-wave524-smart-maintenance-2026-07-07","ev-shein-com-commerce-check-return-policy-wave519-smart-maintenance-2026-07-07","ev-shein-com-commerce-check-return-policy-wave514-smart-maintenance-2026-07-07","ev-shein-com-commerce-check-return-policy-wave509-smart-maintenance-2026-07-07","ev-shein-com-commerce-check-return-policy-wave504-smart-maintenance-2026-07-07","ev-shein-com-commerce-check-return-policy-wave499-smart-maintenance-2026-07-07","ev-shein-com-commerce-check-return-policy-wave490-smart-maintenance-2026-07-03","ev-shein-com-commerce-check-return-policy-wave481-smart-maintenance-2026-07-03","ev-shein-com-commerce-check-return-policy-wave445-smart-maintenance-2026-07-03","ev-shein-com-commerce-check-return-policy-wave427-smart-maintenance-2026-07-03","ev-shein-com-commerce-check-return-policy-wave418-smart-maintenance-2026-07-03","ev-shein-com-commerce-check-return-policy-wave391-smart-maintenance-2026-07-03","ev-shein-com-commerce-check-return-policy-wave373-smart-maintenance-2026-07-03","ev-shein-com-commerce-check-return-policy-wave355-smart-maintenance-2026-07-03","ev-shein-com-commerce-check-return-policy-wave319-smart-maintenance-2026-07-03","ev-shein-com-commerce-check-return-policy-wave310-smart-maintenance-2026-07-03","ev-shein-com-commerce-check-return-policy-wave256-smart-maintenance-2026-07-03","ev-shein-com-commerce-check-return-policy-wave229-smart-maintenance-2026-07-03","ev-shein-com-commerce-check-return-policy-wave220-smart-maintenance-2026-07-03","ev-shein-com-commerce-check-return-policy-wave202-smart-maintenance-2026-07-03","ev-shein-com-commerce-check-return-policy-wave184-smart-maintenance-2026-07-02","ev-shein-com-commerce-check-return-policy-wave47-smart-maintenance-2026-07-02"],"latest_evidence_id":"top100-commerce-7-sheincom-commercecheck-return-policy","notes":["Official public policy/help page was used for a read-only preflight. Item-specific and order-specific outcomes still require a user-present canary.","Source: https://us.shein.com/Return-Policy-a-281.html"]},"trust":{"score":0.6,"level":"medium","reporter_count":2,"deduplicated_evidence_count":36,"quarantined_count":59,"rationale":"Trust is based on 36 deduplicated trusted runs from 2 reporters."},"recommended_actions":[{"priority":"medium","actor":"agent","action":"Use public policy pages for planning only; require user-present account, order, receipt, or payment context before starting a return, refund, cancellation, checkout, or shipment lookup.","expected_impact":"Keeps the agent inside documented, reversible, user-approved boundaries."}]}