{"site":"southwest.com","task":"travel.cancel_flight","available":true,"recipe":{"uri":"recipe://travel.cancel_flight/southwest-cancel-flight/v1","version":1,"status":"active","agent_class":"browser_agent_user_present","summary":"Retrieve the reservation, classify fare/refund branch, and capture Travel Funds/refund outcome before final cancellation.","steps":[{"order":1,"instruction":"Open the official public source page and verify the current task path before acting.","evidence_gate":"Source URL, page title, and task-specific branch are captured."},{"order":2,"instruction":"Enter the task surface only after matching the user's goal to the documented path.","evidence_gate":"Required identity, payment, policy, or JavaScript gate is visible."},{"order":3,"instruction":"Stop at any irreversible, paid, or account-mutating step until the user approves.","evidence_gate":"Final-state language and user approval are captured."}],"guards":["Do not cancel until refund or credit destination is visible.","Escalate partner, package, and special fare cases.","Capture confirmation and any Travel Funds details."],"success_signals":["Reservation retrieved","Refund or credit branch visible","Cancellation confirmation captured"],"expires_at":"2026-06-10T01:51:46.441Z"},"known_blockers":["confirmation_email_missing","human_handoff_required"],"confidence":{"score":0.3,"level":"low","sample_size":3,"rationale":"Confidence reflects 1.05 effective weight, Wilson bounds 0.116451-0.982289, and Beta posterior mean 0.57918."},"freshness":{"updated_at":"2026-06-09T01:51:46.441Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":3,"source_tiers":["public_web_observation"],"evidence_ids":["public-southwest-cancel-flight","public-southwest-refund-policy","public-southwest-manage-reservation"],"latest_evidence_id":"public-southwest-manage-reservation","notes":["Southwest documents online cancellation from Manage Reservations, while refund, credit, partner itinerary, package, and Basic fare branches can require special handling.","Source: https://support.southwest.com/helpcenter/s/article/cancel-flight","Source: https://support.southwest.com/helpcenter/s/article/refund-policy","Source: https://www.southwest.com/air/manage-reservation/"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Low-trust public web observation from official or public task documentation; treat as directional until measured agent runs arrive."},"recommended_actions":[{"priority":"high","actor":"agent","action":"Classify Southwest fare and partner/package status before final cancellation.","expected_impact":"Keeps cancellation from becoming a missed refund or unresolved support case."},{"priority":"medium","actor":"agent","action":"Capture handoff evidence and pause before accepting retention offers.","expected_impact":"Keeps user intent explicit during adversarial cancellation flows."}]}