{"site":"southwest.com","task":"travel.manage_flight_reservation","available":true,"recipe":{"uri":"recipe://southwest.com/travel.manage_flight_reservation/public-preflight-v1","version":1,"status":"active","agent_class":"browser_agent_user_present","summary":"Official manage-trip, my-trips, refund, or cancellation pages show where an agent would review a flight reservation, disruption option, or refund request.","steps":[{"order":1,"instruction":"Open the documented public path for Southwest Airlines: Official manage-trip, my-trips, refund, or cancellation pages show where an agent would review a flight reservation, disruption option, or refund request.","evidence_gate":"Public source or help surface is visible."},{"order":2,"instruction":"Check the listed blockers and policy constraints before entering account, payment, booking, or cancellation state.","evidence_gate":"login_required, 2fa_user_present, price_mismatch, policy_parseable, confirmation_email_clean"},{"order":3,"instruction":"Stop before any irreversible or user-sensitive action and ask for explicit approval.","evidence_gate":"User approval is captured before final action."}],"guards":["Do not cancel, rebook, select paid seats, or accept a fare difference without explicit user approval.","Use only user-provided confirmation data and stop at final confirmation.","Surface baggage, fare-class, refund, and schedule-change rules before recommending action."],"success_signals":["Manage-trip path identified","Fare or refund policy surfaced","Change/cancel confirmation state or email available after user-approved action"],"expires_at":"2026-06-10T05:28:32.205Z"},"known_blockers":["login_required","2fa_user_present","price_mismatch"],"confidence":{"score":0.3,"level":"low","sample_size":3,"rationale":"Confidence reflects 1.05 effective weight, Wilson bounds 0.116451-0.982289, and Beta posterior mean 0.57918."},"freshness":{"updated_at":"2026-06-09T05:28:32.205Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":3,"source_tiers":["public_web_observation"],"evidence_ids":["top100-travel-20-southwestcom-travelmanage-flight-reservation"],"latest_evidence_id":"top100-travel-20-southwestcom-travelmanage-flight-reservation","notes":["Official airline pages identify the workflow entry point and policy surface; actual reservation handling remains authenticated and user-present.","Source: https://www.southwest.com/air/manage-reservation/","Source: https://www.southwest.com/help/changes-and-cancellations"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Low-trust public web observation from official or public task documentation; treat as directional until measured agent runs arrive."},"recommended_actions":[{"priority":"high","actor":"agent","action":"Do not cancel, rebook, select paid seats, or accept a fare difference without explicit user approval.","expected_impact":"Keeps the agent inside documented, reversible, user-approved boundaries."},{"priority":"high","actor":"agent","action":"Require total-price verification immediately before final submission.","expected_impact":"Reduces high-regret transaction errors."}]}