{"site":"temu.com","task":"commerce.check_return_policy","available":true,"recipe":{"uri":"recipe://temu.com/commerce.check_return_policy/public-preflight-v1","version":1,"status":"active","agent_class":"browser_agent_user_present","summary":"Official public return, refund, order-help, buyer-protection, or tracking page -> read policy, exceptions, account/order requirements, and self-service entry points; stop before any account, cart, label, refund, cancellation, or payment action.","steps":[{"order":1,"instruction":"Open the documented public path for Temu: Official public return, refund, order-help, buyer-protection, or tracking page -> read policy, exceptions, account/order requirements, and self-service entry points; stop before any account, cart, label, refund, cancellation, or payment action.","evidence_gate":"Public source or help surface is visible."},{"order":2,"instruction":"Check the listed blockers and policy constraints before entering account, payment, booking, or cancellation state.","evidence_gate":"policy_parseable, login_required, confirmation_email_clean"},{"order":3,"instruction":"Stop before any irreversible or user-sensitive action and ask for explicit approval.","evidence_gate":"User approval is captured before final action."}],"guards":["Use public policy pages for planning only; require user-present account, order, receipt, or payment context before starting a return, refund, cancellation, checkout, or shipment lookup.","Do not submit forms, generate labels, request refunds, cancel orders, place orders, change carts, or accept offers during public collection."],"success_signals":["Return or refund window visible","Exception categories visible","Account/order requirements identified","Refund, label, email, or order-status signal identified for future canary"],"expires_at":"2026-07-30T10:28:30.253Z"},"known_blockers":["login_required","public_url_verified","robots_policy_checked","task_relevant_public_text","authentication_required","task_specific_route_unverified","payment_or_fee_context","final_action_requires_human"],"confidence":{"score":0.35,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.117007-0.99705, and Beta posterior mean 0.595926."},"freshness":{"updated_at":"2026-07-29T10:28:30.253Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":41,"source_tiers":["public_web_observation","attested_sdk"],"evidence_ids":["top100-commerce-4-temucom-commercecheck-return-policy","ev-temu-com-commerce-check-return-policy-9a4fc5bcaa31718a","ev-temu-com-commerce-check-return-policy-wave700-smart-maintenance-2026-07-11","ev-temu-com-commerce-check-return-policy-wave685-smart-maintenance-2026-07-11","ev-temu-com-commerce-check-return-policy-wave679-smart-maintenance-2026-07-11","ev-temu-com-commerce-check-return-policy-wave674-smart-maintenance-2026-07-11","ev-temu-com-commerce-check-return-policy-wave673-smart-maintenance-2026-07-10","ev-temu-com-commerce-check-return-policy-wave668-smart-maintenance-2026-07-10","ev-temu-com-commerce-check-return-policy-wave663-smart-maintenance-2026-07-10","ev-temu-com-commerce-check-return-policy-wave657-smart-maintenance-2026-07-08","ev-temu-com-commerce-check-return-policy-wave652-smart-maintenance-2026-07-08","ev-temu-com-commerce-check-return-policy-wave647-smart-maintenance-2026-07-08","ev-temu-com-commerce-check-return-policy-wave642-smart-maintenance-2026-07-07","ev-temu-com-commerce-check-return-policy-wave603-smart-maintenance-2026-07-07","ev-temu-com-commerce-check-return-policy-wave596-smart-maintenance-2026-07-07","ev-temu-com-commerce-check-return-policy-wave586-smart-maintenance-2026-07-07","ev-temu-com-commerce-check-return-policy-wave546-smart-maintenance-2026-07-07","ev-temu-com-commerce-check-return-policy-wave527-smart-maintenance-2026-07-07","ev-temu-com-commerce-check-return-policy-wave517-smart-maintenance-2026-07-07","ev-temu-com-commerce-check-return-policy-wave512-smart-maintenance-2026-07-07","ev-temu-com-commerce-check-return-policy-wave507-smart-maintenance-2026-07-07","ev-temu-com-commerce-check-return-policy-wave495-smart-maintenance-2026-07-03","ev-temu-com-commerce-check-return-policy-wave486-smart-maintenance-2026-07-03","ev-temu-com-commerce-check-return-policy-wave70-smart-maintenance-2026-07-02","ev-temu-com-commerce-check-return-policy-wave61-smart-maintenance-2026-07-02","ev-temu-com-commerce-check-return-policy-wave52-smart-maintenance-2026-07-02","ev-temu-com-commerce-check-return-policy-wave43-smart-maintenance-2026-07-02","ev-temu-com-commerce-check-return-policy-wave34-smart-maintenance-2026-07-02","ev-temu-com-commerce-check-return-policy-wave25-smart-maintenance-2026-07-02","ev-temu-com-commerce-check-return-policy-wave16-smart-maintenance-2026-07-02","ev-temu-com-commerce-check-return-policy-wave7-smart-maintenance-2026-07-02"],"latest_evidence_id":"top100-commerce-4-temucom-commercecheck-return-policy","notes":["Official public policy/help page was used for a read-only preflight. Item-specific and order-specific outcomes still require a user-present canary.","Source: https://www.temu.com/return-and-refund-policy.html"]},"trust":{"score":0.6,"level":"medium","reporter_count":4,"deduplicated_evidence_count":39,"quarantined_count":66,"rationale":"Trust is based on 39 deduplicated trusted runs from 4 reporters."},"recommended_actions":[{"priority":"medium","actor":"agent","action":"Use public policy pages for planning only; require user-present account, order, receipt, or payment context before starting a return, refund, cancellation, checkout, or shipment lookup.","expected_impact":"Keeps the agent inside documented, reversible, user-approved boundaries."}]}