{"site":"airbnb.com","overall_health":"constrained","tasks":[{"site":"airbnb.com","task":"travel.cancel_hotel","health":"constrained","aes":48,"outcome_rate":0.48,"known_blockers":["login_required","human_handoff_required"],"recipe_uri":"recipe://travel.cancel_hotel/airbnb-cancel-reservation/v1","policy_notes":{"observation_method":"public_official_help_or_docs_page","observation_date":"2026-06-09","cancellation_path":"trips_reservation_details_cancel_reservation","refund_branching":"host_policy_listing_time_and_disruption_dependent","post_check_in":"may_require_host_or_support_interaction","source_urls":"https://www.airbnb.com/help/article/169 | https://www.airbnb.com/help/article/149 | https://www.airbnb.com/help/article/4052"},"confidence":{"score":0.3,"level":"low","sample_size":3,"rationale":"Confidence reflects 1.05 effective weight, Wilson bounds 0.052684-0.93873, and Beta posterior mean 0.493115."},"freshness":{"updated_at":"2026-06-09T01:47:52.614Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":3,"source_tiers":["public_web_observation"],"evidence_ids":["public-airbnb-cancel-reservation","public-airbnb-cancellation-policies","public-airbnb-major-disruptive-events"],"latest_evidence_id":"public-airbnb-major-disruptive-events","notes":["Airbnb cancellation is account-gated through Trips and refundability depends on host policy, local listing time, and issue or disruption policies.","Source: https://www.airbnb.com/help/article/169","Source: https://www.airbnb.com/help/article/149","Source: https://www.airbnb.com/help/article/4052"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Low-trust public web observation from official or public task documentation; treat as directional until measured agent runs arrive."},"dimensions":[{"key":"reachability","score":36,"sample_size":3,"rationale":"Derived from AES 48 and observed friction for reachability."},{"key":"navigability","score":48,"sample_size":3,"rationale":"Derived from AES 48 and observed friction for navigability."},{"key":"task_completability","score":36,"sample_size":3,"rationale":"Derived from AES 48 and observed friction for task_completability."},{"key":"transactability","score":48,"sample_size":3,"rationale":"Derived from AES 48 and observed friction for transactability."},{"key":"recoverability","score":36,"sample_size":3,"rationale":"Derived from AES 48 and observed friction for recoverability."},{"key":"policy_parseability","score":48,"sample_size":3,"rationale":"Derived from AES 48 and observed friction for policy_parseability."},{"key":"trust_safety","score":48,"sample_size":3,"rationale":"Derived from AES 48 and observed friction for trust_safety."},{"key":"efficiency","score":36,"sample_size":3,"rationale":"Derived from AES 48 and observed friction for efficiency."}],"segments":[],"recommended_actions":[{"priority":"high","actor":"agent","action":"Treat Airbnb cancellation as policy-specific until the reservation refund screen is visible.","expected_impact":"Prevents overclaiming refunds from generic cancellation-policy text."},{"priority":"medium","actor":"agent","action":"Capture handoff evidence and pause before accepting retention offers.","expected_impact":"Keeps user intent explicit during adversarial cancellation flows."}]}],"incidents":[],"confidence":{"score":0.3,"level":"low","sample_size":3,"rationale":"Aggregated across available task-level confidence summaries."},"freshness":{"updated_at":"2026-06-09T01:47:52.614Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":3,"source_tiers":["public_web_observation"],"evidence_ids":["public-airbnb-cancel-reservation","public-airbnb-cancellation-policies","public-airbnb-major-disruptive-events"],"latest_evidence_id":"public-airbnb-major-disruptive-events","notes":["Airbnb cancellation is account-gated through Trips and refundability depends on host policy, local listing time, and issue or disruption policies.","Source: https://www.airbnb.com/help/article/169","Source: https://www.airbnb.com/help/article/149","Source: https://www.airbnb.com/help/article/4052"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Aggregated across task or site trust summaries."},"recommended_actions":[{"priority":"high","actor":"agent","action":"Treat Airbnb cancellation as policy-specific until the reservation refund screen is visible.","expected_impact":"Prevents overclaiming refunds from generic cancellation-policy text."},{"priority":"medium","actor":"agent","action":"Capture handoff evidence and pause before accepting retention offers.","expected_impact":"Keeps user intent explicit during adversarial cancellation flows."}]}