{"site":"apple.com","overall_health":"degraded","tasks":[{"site":"apple.com","task":"subscriptions.cancel","health":"degraded","aes":76,"outcome_rate":0.76,"known_blockers":["login_required","2fa_user_present"],"recipe_uri":"recipe://subscriptions.cancel/apple-cancel-subscription/v1","policy_notes":{"observation_method":"public_official_help_or_docs_page","observation_date":"2026-06-09","cancellation_path":"settings_or_account_apple_com","identity_gate":"apple_account_sign_in","missing_subscription":"receipt_account_matching_required","source_urls":"https://support.apple.com/kb/HT4098"},"confidence":{"score":0.28,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.089903-0.990245, and Beta posterior mean 0.567407."},"freshness":{"updated_at":"2026-06-09T01:51:46.441Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["public-apple-cancel-subscription","public-apple-subscription-not-found"],"latest_evidence_id":"public-apple-subscription-not-found","notes":["Apple documents device, web, and Windows cancellation paths, with account sign-in and subscription ownership checks as common gates.","Source: https://support.apple.com/kb/HT4098"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Low-trust public web observation from official or public task documentation; treat as directional until measured agent runs arrive."},"dimensions":[{"key":"reachability","score":64,"sample_size":2,"rationale":"Derived from AES 76 and observed friction for reachability."},{"key":"navigability","score":76,"sample_size":2,"rationale":"Derived from AES 76 and observed friction for navigability."},{"key":"task_completability","score":76,"sample_size":2,"rationale":"Derived from AES 76 and observed friction for task_completability."},{"key":"transactability","score":76,"sample_size":2,"rationale":"Derived from AES 76 and observed friction for transactability."},{"key":"recoverability","score":76,"sample_size":2,"rationale":"Derived from AES 76 and observed friction for recoverability."},{"key":"policy_parseability","score":76,"sample_size":2,"rationale":"Derived from AES 76 and observed friction for policy_parseability."},{"key":"trust_safety","score":76,"sample_size":2,"rationale":"Derived from AES 76 and observed friction for trust_safety."},{"key":"efficiency","score":64,"sample_size":2,"rationale":"Derived from AES 76 and observed friction for efficiency."}],"segments":[],"recommended_actions":[{"priority":"medium","actor":"agent","action":"Require user-present auth and receipt-account matching before cancellation.","expected_impact":"Reduces false negatives when multiple Apple Accounts or family subscriptions exist."}]}],"incidents":[],"confidence":{"score":0.28,"level":"low","sample_size":2,"rationale":"Aggregated across available task-level confidence summaries."},"freshness":{"updated_at":"2026-06-09T01:51:46.441Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["public-apple-cancel-subscription","public-apple-subscription-not-found"],"latest_evidence_id":"public-apple-subscription-not-found","notes":["Apple documents device, web, and Windows cancellation paths, with account sign-in and subscription ownership checks as common gates.","Source: https://support.apple.com/kb/HT4098"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Aggregated across task or site trust summaries."},"recommended_actions":[{"priority":"medium","actor":"agent","action":"Require user-present auth and receipt-account matching before cancellation.","expected_impact":"Reduces false negatives when multiple Apple Accounts or family subscriptions exist."}]}