{"site":"atlassian.com","overall_health":"constrained","tasks":[{"site":"atlassian.com","task":"business_ops.cancel_vendor","health":"constrained","aes":58,"outcome_rate":0.58,"known_blockers":["login_required","2fa_user_present","human_handoff_required"],"recipe_uri":"recipe://business_ops.cancel_vendor/atlassian-cancel-subscription/v1","policy_notes":{"observation_method":"public_official_help_or_docs_page","observation_date":"2026-06-09","cancellation_paths":"admin_atlassian_com_billing_or_my_atlassian","billing_experience_branch":"improved_vs_original","handoff_cases":"enterprise_collection_app_selection_rovo","source_urls":"https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/"},"confidence":{"score":0.27,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.053383-0.971278, and Beta posterior mean 0.520741."},"freshness":{"updated_at":"2026-06-09T01:51:46.441Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["public-atlassian-cancel-subscription","public-atlassian-billing-experience-branches"],"latest_evidence_id":"public-atlassian-billing-experience-branches","notes":["Atlassian documents subscription cancellation across improved and original billing experiences, with enterprise, collection, and Rovo branches sometimes requiring contact.","Source: https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Low-trust public web observation from official or public task documentation; treat as directional until measured agent runs arrive."},"dimensions":[{"key":"reachability","score":46,"sample_size":2,"rationale":"Derived from AES 58 and observed friction for reachability."},{"key":"navigability","score":58,"sample_size":2,"rationale":"Derived from AES 58 and observed friction for navigability."},{"key":"task_completability","score":46,"sample_size":2,"rationale":"Derived from AES 58 and observed friction for task_completability."},{"key":"transactability","score":58,"sample_size":2,"rationale":"Derived from AES 58 and observed friction for transactability."},{"key":"recoverability","score":46,"sample_size":2,"rationale":"Derived from AES 58 and observed friction for recoverability."},{"key":"policy_parseability","score":58,"sample_size":2,"rationale":"Derived from AES 58 and observed friction for policy_parseability."},{"key":"trust_safety","score":58,"sample_size":2,"rationale":"Derived from AES 58 and observed friction for trust_safety."},{"key":"efficiency","score":34,"sample_size":2,"rationale":"Derived from AES 58 and observed friction for efficiency."}],"segments":[],"recommended_actions":[{"priority":"high","actor":"agent","action":"Branch Atlassian cancellation by billing experience before final action.","expected_impact":"Avoids agents getting stuck between old and new Atlassian billing flows."},{"priority":"medium","actor":"agent","action":"Capture handoff evidence and pause before accepting retention offers.","expected_impact":"Keeps user intent explicit during adversarial cancellation flows."}]}],"incidents":[],"confidence":{"score":0.27,"level":"low","sample_size":2,"rationale":"Aggregated across available task-level confidence summaries."},"freshness":{"updated_at":"2026-06-09T01:51:46.441Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["public-atlassian-cancel-subscription","public-atlassian-billing-experience-branches"],"latest_evidence_id":"public-atlassian-billing-experience-branches","notes":["Atlassian documents subscription cancellation across improved and original billing experiences, with enterprise, collection, and Rovo branches sometimes requiring contact.","Source: https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Aggregated across task or site trust summaries."},"recommended_actions":[{"priority":"high","actor":"agent","action":"Branch Atlassian cancellation by billing experience before final action.","expected_impact":"Avoids agents getting stuck between old and new Atlassian billing flows."},{"priority":"medium","actor":"agent","action":"Capture handoff evidence and pause before accepting retention offers.","expected_impact":"Keeps user intent explicit during adversarial cancellation flows."}]}