{"site":"coned.com","overall_health":"degraded","tasks":[{"site":"coned.com","task":"real_estate_moving.transfer_utilities","health":"degraded","aes":66,"outcome_rate":0.66,"known_blockers":["login_required","payment_3ds_user_present","human_handoff_required"],"recipe_uri":"recipe://real_estate_moving.transfer_utilities/coned-service-management/v1","policy_notes":{"observation_method":"public_official_help_or_docs_page","observation_date":"2026-06-09","service_path":"service_management_start_move_stop_change_owner","authorization_gate":"account_owner_or_authorized_user_required","move_window":"move_date_no_more_than_30_days_from_today","source_urls":"https://www.coned.com/en/services-and-outages/service-management-page?language=en"},"confidence":{"score":0.28,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.068449-0.980873, and Beta posterior mean 0.541481."},"freshness":{"updated_at":"2026-06-09T01:47:52.614Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["public-coned-service-management","public-coned-account-owner-warning"],"latest_evidence_id":"public-coned-account-owner-warning","notes":["Con Edison documents Start New Service, Move Service, Stop Service, and Change Account Owner flows, with explicit authorization, ID, deposit, business-account, and move-window constraints.","Source: https://www.coned.com/en/services-and-outages/service-management-page?language=en"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Low-trust public web observation from official or public task documentation; treat as directional until measured agent runs arrive."},"dimensions":[{"key":"reachability","score":54,"sample_size":2,"rationale":"Derived from AES 66 and observed friction for reachability."},{"key":"navigability","score":66,"sample_size":2,"rationale":"Derived from AES 66 and observed friction for navigability."},{"key":"task_completability","score":54,"sample_size":2,"rationale":"Derived from AES 66 and observed friction for task_completability."},{"key":"transactability","score":54,"sample_size":2,"rationale":"Derived from AES 66 and observed friction for transactability."},{"key":"recoverability","score":54,"sample_size":2,"rationale":"Derived from AES 66 and observed friction for recoverability."},{"key":"policy_parseability","score":66,"sample_size":2,"rationale":"Derived from AES 66 and observed friction for policy_parseability."},{"key":"trust_safety","score":54,"sample_size":2,"rationale":"Derived from AES 66 and observed friction for trust_safety."},{"key":"efficiency","score":54,"sample_size":2,"rationale":"Derived from AES 66 and observed friction for efficiency."}],"segments":[],"recommended_actions":[{"priority":"high","actor":"agent","action":"Verify Con Edison account-owner authorization before utility service changes.","expected_impact":"Reduces legal/account-risk from unattended service start, stop, or transfer tasks."},{"priority":"medium","actor":"agent","action":"Capture handoff evidence and pause before accepting retention offers.","expected_impact":"Keeps user intent explicit during adversarial cancellation flows."}]}],"incidents":[],"confidence":{"score":0.28,"level":"low","sample_size":2,"rationale":"Aggregated across available task-level confidence summaries."},"freshness":{"updated_at":"2026-06-09T01:47:52.614Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["public-coned-service-management","public-coned-account-owner-warning"],"latest_evidence_id":"public-coned-account-owner-warning","notes":["Con Edison documents Start New Service, Move Service, Stop Service, and Change Account Owner flows, with explicit authorization, ID, deposit, business-account, and move-window constraints.","Source: https://www.coned.com/en/services-and-outages/service-management-page?language=en"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Aggregated across task or site trust summaries."},"recommended_actions":[{"priority":"high","actor":"agent","action":"Verify Con Edison account-owner authorization before utility service changes.","expected_impact":"Reduces legal/account-risk from unattended service start, stop, or transfer tasks."},{"priority":"medium","actor":"agent","action":"Capture handoff evidence and pause before accepting retention offers.","expected_impact":"Keeps user intent explicit during adversarial cancellation flows."}]}