{"site":"hulu.com","overall_health":"degraded","tasks":[{"site":"hulu.com","task":"subscriptions.cancel","health":"degraded","aes":67,"outcome_rate":0.67,"known_blockers":["login_required","dark_pattern_cancel","human_handoff_required"],"recipe_uri":"recipe://subscriptions.cancel/hulu-cancel/v1","policy_notes":{"observation_method":"public_official_help_or_docs_page","observation_date":"2026-06-09","cancellation_path":"hulu_account_cancel_subscription","effective_date":"end_of_current_billing_period_unless_disclosed","partner_billing":"app_store_amazon_roku_disney_verizon_spotify_possible","source_urls":"https://help.hulu.com/article/hulu-cancel-hulu-subscription | https://www.hulu.com/sub_agreement"},"confidence":{"score":0.28,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.070462-0.981943, and Beta posterior mean 0.544074."},"freshness":{"updated_at":"2026-06-09T01:51:46.441Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["public-hulu-cancel","public-hulu-subscriber-agreement"],"latest_evidence_id":"public-hulu-subscriber-agreement","notes":["Hulu documents account-page cancellation, but pause prompts, partner billing, and bundle relationships can change the path.","Source: https://help.hulu.com/article/hulu-cancel-hulu-subscription","Source: https://www.hulu.com/sub_agreement"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Low-trust public web observation from official or public task documentation; treat as directional until measured agent runs arrive."},"dimensions":[{"key":"reachability","score":55,"sample_size":2,"rationale":"Derived from AES 67 and observed friction for reachability."},{"key":"navigability","score":55,"sample_size":2,"rationale":"Derived from AES 67 and observed friction for navigability."},{"key":"task_completability","score":55,"sample_size":2,"rationale":"Derived from AES 67 and observed friction for task_completability."},{"key":"transactability","score":67,"sample_size":2,"rationale":"Derived from AES 67 and observed friction for transactability."},{"key":"recoverability","score":55,"sample_size":2,"rationale":"Derived from AES 67 and observed friction for recoverability."},{"key":"policy_parseability","score":67,"sample_size":2,"rationale":"Derived from AES 67 and observed friction for policy_parseability."},{"key":"trust_safety","score":67,"sample_size":2,"rationale":"Derived from AES 67 and observed friction for trust_safety."},{"key":"efficiency","score":55,"sample_size":2,"rationale":"Derived from AES 67 and observed friction for efficiency."}],"segments":[],"recommended_actions":[{"priority":"high","actor":"agent","action":"Differentiate Hulu pause, bundle, and partner-billing branches before claiming cancellation success.","expected_impact":"Reduces false success reports on common Hulu cancellation variants."},{"priority":"medium","actor":"agent","action":"Capture handoff evidence and pause before accepting retention offers.","expected_impact":"Keeps user intent explicit during adversarial cancellation flows."}]}],"incidents":[],"confidence":{"score":0.28,"level":"low","sample_size":2,"rationale":"Aggregated across available task-level confidence summaries."},"freshness":{"updated_at":"2026-06-09T01:51:46.441Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["public-hulu-cancel","public-hulu-subscriber-agreement"],"latest_evidence_id":"public-hulu-subscriber-agreement","notes":["Hulu documents account-page cancellation, but pause prompts, partner billing, and bundle relationships can change the path.","Source: https://help.hulu.com/article/hulu-cancel-hulu-subscription","Source: https://www.hulu.com/sub_agreement"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Aggregated across task or site trust summaries."},"recommended_actions":[{"priority":"high","actor":"agent","action":"Differentiate Hulu pause, bundle, and partner-billing branches before claiming cancellation success.","expected_impact":"Reduces false success reports on common Hulu cancellation variants."},{"priority":"medium","actor":"agent","action":"Capture handoff evidence and pause before accepting retention offers.","expected_impact":"Keeps user intent explicit during adversarial cancellation flows."}]}