{"site":"walmart.com","overall_health":"degraded","tasks":[{"site":"walmart.com","task":"commerce.return","health":"degraded","aes":82,"outcome_rate":0.82,"known_blockers":["login_required"],"recipe_uri":"recipe://commerce.return/walmart-start-return/v1","policy_notes":{"observation_method":"public_official_help_or_docs_page","observation_date":"2026-06-09","return_path":"purchase_history_start_return","return_methods":"store_pickup_mail_fedex_vary_by_item","default_window":"most_items_90_days_with_exceptions","source_urls":"https://www.walmart.com/help/article/start-return-online/a760300a0bfb4cd4891e43f092c8bd18 | https://www.walmart.com/help/article/walmart-standard-return-policy/adc0dfb692954e67a4de206fb8d9e03a"},"confidence":{"score":0.31,"level":"low","sample_size":3,"rationale":"Confidence reflects 1.05 effective weight, Wilson bounds 0.145518-0.991861, and Beta posterior mean 0.610164."},"freshness":{"updated_at":"2026-06-09T01:51:46.441Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":3,"source_tiers":["public_web_observation"],"evidence_ids":["public-walmart-start-return","public-walmart-return-methods","public-walmart-standard-return-policy"],"latest_evidence_id":"public-walmart-standard-return-policy","notes":["Walmart documents online returns through Purchase History with return labels, store returns, pickup, mail, and FedEx drop-off options depending on item eligibility.","Source: https://www.walmart.com/help/article/start-return-online/a760300a0bfb4cd4891e43f092c8bd18","Source: https://www.walmart.com/help/article/walmart-standard-return-policy/adc0dfb692954e67a4de206fb8d9e03a"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Low-trust public web observation from official or public task documentation; treat as directional until measured agent runs arrive."},"dimensions":[{"key":"reachability","score":70,"sample_size":3,"rationale":"Derived from AES 82 and observed friction for reachability."},{"key":"navigability","score":82,"sample_size":3,"rationale":"Derived from AES 82 and observed friction for navigability."},{"key":"task_completability","score":82,"sample_size":3,"rationale":"Derived from AES 82 and observed friction for task_completability."},{"key":"transactability","score":82,"sample_size":3,"rationale":"Derived from AES 82 and observed friction for transactability."},{"key":"recoverability","score":82,"sample_size":3,"rationale":"Derived from AES 82 and observed friction for recoverability."},{"key":"policy_parseability","score":82,"sample_size":3,"rationale":"Derived from AES 82 and observed friction for policy_parseability."},{"key":"trust_safety","score":82,"sample_size":3,"rationale":"Derived from AES 82 and observed friction for trust_safety."},{"key":"efficiency","score":82,"sample_size":3,"rationale":"Derived from AES 82 and observed friction for efficiency."}],"segments":[],"recommended_actions":[{"priority":"medium","actor":"agent","action":"Capture the item-specific return method and label/barcode instead of relying on generic policy text.","expected_impact":"Improves recoverability when eligibility varies by item."}]}],"incidents":[],"confidence":{"score":0.31,"level":"low","sample_size":3,"rationale":"Aggregated across available task-level confidence summaries."},"freshness":{"updated_at":"2026-06-09T01:51:46.441Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":3,"source_tiers":["public_web_observation"],"evidence_ids":["public-walmart-start-return","public-walmart-return-methods","public-walmart-standard-return-policy"],"latest_evidence_id":"public-walmart-standard-return-policy","notes":["Walmart documents online returns through Purchase History with return labels, store returns, pickup, mail, and FedEx drop-off options depending on item eligibility.","Source: https://www.walmart.com/help/article/start-return-online/a760300a0bfb4cd4891e43f092c8bd18","Source: https://www.walmart.com/help/article/walmart-standard-return-policy/adc0dfb692954e67a4de206fb8d9e03a"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Aggregated across task or site trust summaries."},"recommended_actions":[{"priority":"medium","actor":"agent","action":"Capture the item-specific return method and label/barcode instead of relying on generic policy text.","expected_impact":"Improves recoverability when eligibility varies by item."}]}