{"task":{"category":"business_ops","status":"live","key":"business_ops.check_sla","title":"Check SLA","surface":"vendor policy pages","description":"Find service-level commitments, uptime terms, support targets, and credit remedies.","aliases":["check vendor SLA","service level agreement lookup","B2B uptime terms"],"params_schema":{"type":"object","properties":{"vendor_name":{"type":"string"},"plan_name":{"type":"string"},"incident_date":{"type":"string"}}},"success_criteria":["Relevant SLA terms and plan applicability are cited","Credit, notice, and claim deadlines are identified","Ambiguous or support-only terms are flagged"],"recommended_agent_posture":"Autonomous policy extraction is appropriate; user approval is needed before filing claims.","handoff_posture":"agent_autonomous","api_posture":"browser_only","typical_blockers":["policy_unparseable","human_handoff_required","hidden_modal"],"related_tasks":["business_ops.create_support_ticket","future_agent_tasks.file_claims_when_service_fails"]},"category":{"key":"business_ops","title":"Business Operations","blurb":"Procurement, vendor admin, support, invoices, seats, renewals, access, exports, and expenses.","order":130,"status":"live","aliases":["business admin","ops","procurement","vendors"]},"health":"unknown","sites":[],"known_blockers":[],"typical_blockers":["policy_unparseable","human_handoff_required","hidden_modal"],"handoff_posture":"agent_autonomous","api_posture":"browser_only","confidence":{"score":0,"level":"low","sample_size":0,"rationale":"No verified CrawlDex runs are available for this site and task yet."},"freshness":{"updated_at":null,"age_days":null,"status":"unknown","rationale":"No timestamped evidence is available."},"evidence":{"sample_size":0,"source_tiers":[],"evidence_ids":[],"latest_evidence_id":null,"notes":[]},"trust":{"score":0,"level":"untrusted","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"No measured evidence exists for this task yet."},"recommended_actions":[{"priority":"high","actor":"crawldex","action":"Run canaries for business_ops.check_sla before routing agents through this task.","expected_impact":"Turns catalog-only task intent into evidence-backed operating guidance."}]}