{"task":{"key":"subscriptions.request_refund","title":"Request Refund","surface":"support","description":"Request a refund, credit, or billing adjustment for a subscription charge.","aliases":["subscription refund request","membership refund","recurring bill refund"],"params_schema":{"type":"object","properties":{"charge_date":{"type":"string"},"refund_reason":{"type":"string"},"desired_resolution":{"enum":["refund","credit","billing_adjustment"]}}},"success_criteria":["Refund eligibility and policy basis are identified","Refund request or support case is submitted as approved","Expected amount, timing, and confirmation identifier are captured"],"recommended_agent_posture":"Gather evidence autonomously; require user approval before submitting support claims or refund requests.","handoff_posture":"human_handoff_expected","api_posture":"browser_only","typical_blockers":["login_required","policy_unparseable","human_handoff_required","confirmation_email_missing"],"related_tasks":["subscriptions.cancel","subscriptions.download_invoice","finance_bills.dispute_charge"],"category":"subscriptions","status":"live"},"category":{"key":"subscriptions","title":"Subscriptions","blurb":"Recurring billing, plan changes, invoices, renewals, cancellation, and data export.","order":20,"status":"live","aliases":["saas billing","memberships","recurring billing","auto renewal"]},"health":"unknown","sites":[],"known_blockers":[],"typical_blockers":["login_required","policy_unparseable","human_handoff_required","confirmation_email_missing"],"handoff_posture":"human_handoff_expected","api_posture":"browser_only","confidence":{"score":0,"level":"low","sample_size":0,"rationale":"No verified CrawlDex runs are available for this site and task yet."},"freshness":{"updated_at":null,"age_days":null,"status":"unknown","rationale":"No timestamped evidence is available."},"evidence":{"sample_size":0,"source_tiers":[],"evidence_ids":[],"latest_evidence_id":null,"notes":[]},"trust":{"score":0,"level":"untrusted","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"No measured evidence exists for this task yet."},"recommended_actions":[{"priority":"high","actor":"crawldex","action":"Run canaries for subscriptions.request_refund before routing agents through this task.","expected_impact":"Turns catalog-only task intent into evidence-backed operating guidance."}]}