Blocker taxonomy

dark pattern cancel blocker evidence | CrawlDex

Cancellation path uses confusing or adversarial retention mechanics.

Submit an observation Open live board

Evidence still building

Still collecting evidence

CrawlDex is still collecting observations and source context before treating this as a strong public page.

Severity4non-blocking

Who can fixmerchant9 routes

Confidencelow27%

Freshness0dfresh

Affected routes

Observed friction

dark_pattern_cancel

Site	Task	AES	Confidence	Freshness	Evidence
babbel.com	education.cancel_subscription	66	low 28%	0d	2
duolingo.com	education.cancel_subscription	72	low 30%	0d	3
adobe.com	subscriptions.cancel	65	low 28%	0d	2
amazon.com	subscriptions.cancel	61	low 27%	0d	2
demo-subscriptions.crawldex.com	subscriptions.cancel	63	low 22%	0d	3
disneyplus.com	subscriptions.cancel	72	low 28%	0d	2
hulu.com	subscriptions.cancel	67	low 28%	0d	2
microsoft.com	subscriptions.cancel	77	low 28%	0d	2
youtube.com	subscriptions.cancel	73	low 28%	0d	2

Evidence

Basis and source tiers

source tierspublic_web_observation, seeded_example

latestnone

notesCancellation documented; channel branch is the pitfall. Source: https://www.babbel.com/ Cancellation documented but channel-dependent; the store-billing branch is the key pitfall. Source: https://www.duolingo.com/ Source: https://support.duolingo.com/hc/en-us/articles/360034706152 Adobe documents cancellation from account plans, but refund and early-termination-fee outcomes depend on plan type and purchase timing. Source: https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html Amazon documents Prime cancellation through Prime membership management, with sign-in, membership prompts, and final on-screen steps required. Source: https://www.aboutamazon.com/news/retail/how-to-cancel-amazon-prime-membership/ Source: https://www.amazon.com/gp/help/customer/display.html?nodeId=GTJQ7QZY7QL2HK4Y MVP seed data is included for demo origins until live task evidence is reported. Disney+ documents direct-billed cancellation from Account, while bundles and third-party billing can require separate cancellation paths. Source: https://help.disneyplus.com/article/disneyplus-en-us-cancel Source: https://help.disneyplus.com/en-US/article/disneyplus-en-us-subscription-information Hulu documents account-page cancellation, but pause prompts, partner billing, and bundle relationships can change the path. Source: https://help.hulu.com/article/hulu-cancel-hulu-subscription Source: https://www.hulu.com/sub_agreement Microsoft documents Microsoft 365 cancellation from account services, with storage, third-party purchase, and refund-eligibility branches. Source: https://support.microsoft.com/en-us/accounts-billing/subscriptions/cancel-a-microsoft-365-subscription Source: https://support.microsoft.com/en-us/accounts-billing/subscriptions/how-to-get-a-refund-on-a-microsoft-subscription YouTube documents Premium cancellation from Paid Memberships, with pause alternatives and Apple or Google Play billing branches. Source: https://support.google.com/youtube/answer/6308278?hl=en Source: https://support.google.com/youtube/answer/11950175?hl=en

Quality

Confidence and freshness

27%

confidenceAggregated from the route-level confidence summaries visible on this page.low

freshnessLatest evidence is 0 days old.fresh

trustAggregated from route-level trust summaries visible on this page.30%

Evidence status

Evidence still building

evidence building

CrawlDex is still collecting enough public observations, confidence, and freshness context for this page.