{"kind":"site-task","row":{"site":"airbnb.com","task":"customer_support.resolution_center","health":"degraded","aes":78,"confidence":{"score":0.28,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.094552-0.991761, and Beta posterior mean 0.572593."},"freshness":{"updated_at":"2026-09-16T01:12:51.875Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"known_blockers":["login_required","human_handoff_required"],"recipe_uri":"recipe://airbnb.com/customer_support.resolution_center/public-preflight-v1","evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["top100-customer_support-17-airbnbcom-customer-supportresolution-center"],"latest_evidence_id":"top100-customer_support-17-airbnbcom-customer-supportresolution-center","notes":["Official public support/help source was used for a read-only preflight. Account-specific support, refunds, disputes, recovery, claims, and final submissions require user-present authorization.","Source: https://www.airbnb.com/help"]},"category":"customer_support"},"siteName":"Airbnb","taskPhrase":"resolution Center","taskTitle":"Customer Support / Resolution Center","categoryTitle":"Customer Support","categoryKey":"customer_support","verdict":"Yes, with a human handoff","tone":"warning","verdictSentence":"Yes, with a human handoff - as of Sep 16, 2026, CrawlDex evidence shows that AI agents can resolution Center on Airbnb with a human handoff. 78% task outcome signal across 2 observations; leading observed condition: Login Required.","citation":{"openingParagraph":"As of Sep 16, 2026, CrawlDex verdict for airbnb.com/customer_support.resolution_center is Yes, with a human handoff (n=2).","sourceLine":"Source: CrawlDex, 2 observations, September 2026 — https://crawldex.com/sites/airbnb.com/customer_support.resolution_center","wordCount":16},"outcomeRate":78,"outcomeSplit":{"success":18,"handoff":45,"partial":15,"blocked":22},"topBlocker":"login_required","bodySections":["attempt","evidence","agent_builders","blockers","handoff","recipe"],"gate":{"indexable":true,"reasons":[],"bodySectionCount":6},"paths":{"canonical":"/sites/airbnb.com/customer_support.resolution_center","markdown":"/sites/airbnb.com/customer_support.resolution_center.md","json":"/sites/airbnb.com/customer_support.resolution_center/data","apiStatus":"/api/v1/status/airbnb.com","apiRecipe":"/api/v1/recipes/airbnb.com/customer_support.resolution_center"},"breadcrumbs":[{"name":"Home","href":"/"},{"name":"Customer Support","href":"/categories/customer_support"},{"name":"Airbnb","href":"/sites/airbnb.com"},{"name":"Customer Support / Resolution Center","href":"/sites/airbnb.com/customer_support.resolution_center"}],"lattice":{"primary":[{"href":"/sites/airbnb.com","label":"Airbnb agent reliability report"},{"href":"/tasks","label":"Browse agent task evidence"},{"href":"/submit","label":"Submit an observation for Airbnb resolution Center"}],"blockers":[{"href":"/blockers/login_required","label":"Websites with Login Required friction"},{"href":"/blockers/human_handoff_required","label":"Websites with Human Handoff Required friction"}],"siblingSites":[{"href":"/sites/paypal.com/customer_support.resolution_center","label":"Paypal resolution Center report","note":"AES 78"}],"otherSiteTasks":[{"href":"/sites/airbnb.com/future_agent_tasks.monitor_prices","label":"Airbnb monitor prices report","note":"AES 80"},{"href":"/sites/airbnb.com/travel.cancel_third_party_booking","label":"Airbnb cancel Third Party Booking report","note":"AES 79"},{"href":"/sites/airbnb.com/account_support.find_account_help_guidance","label":"Airbnb find Account Help Guidance report","note":"AES 80"},{"href":"/sites/airbnb.com/account_support.find_account_security_help","label":"Airbnb find Account Security Help report","note":"AES 80"}],"mesh":[{"href":"/sites/att.com/customer_support.service_or_billing_help","label":"Att service Or Billing Help report","note":"Customer Support evidence"},{"href":"/sites/dropbox.com/customer_support.file_or_billing_help","label":"Dropbox file Or Billing Help report","note":"Customer Support evidence"},{"href":"/sites/slack.com/customer_support.workspace_help","label":"Slack workspace Help report","note":"Customer Support evidence"},{"href":"/sites/kroger.com/customer_support.grocery_order_support","label":"Kroger grocery Order Support report","note":"Customer Support evidence"}]},"metadata":{"title":"Can an AI agent resolution Center on Airbnb? (September 2026) - CrawlDex","description":"Yes, with a human handoff on Sep 16, 2026: 78% outcome signal across 2 observations for Airbnb resolution Center.","monthYear":"September 2026","lastVerified":"Sep 16, 2026","observations":2},"publisherVoice":{"domain":"airbnb.com","claimed":false,"statement":null,"agents_welcome":null,"entry_urls":[],"support_channels":[],"deprecation_notice":null,"updated_at":null}}