{"kind":"site_page","canonical_path":"/sites/babbel.com","markdown_path":"/sites/babbel.com.md","json_path":"/sites/babbel.com.json","api_path":"/api/v1/status/babbel.com","status":{"site":"babbel.com","overall_health":"degraded","tasks":[{"site":"babbel.com","task":"education.cancel_subscription","health":"degraded","aes":66,"outcome_rate":0.66,"known_blockers":["login_required","dark_pattern_cancel"],"recipe_uri":"recipe://babbel.com/education.cancel_subscription/public-preflight-v1","policy_notes":{"public_path":"Account settings -> subscription -> cancel; store-billed plans cancel in the store. Requires login.","task_family":"cancel","seo_angle":"Cancelling Babbel Across Billing Channels","confidence_note":"Cancellation documented; channel branch is the pitfall.","launch_set":"first_300_public_preflight"},"confidence":{"score":0.28,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.068449-0.980873, and Beta posterior mean 0.541481."},"freshness":{"updated_at":"2026-06-10T00:47:21.849Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["top100-education-48-babbelcom-educationcancel-subscription"],"latest_evidence_id":"top100-education-48-babbelcom-educationcancel-subscription","notes":["Cancellation documented; channel branch is the pitfall.","Source: https://www.babbel.com/"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Low-trust public web observation from official or public task documentation; treat as directional until measured agent runs arrive."},"dimensions":[{"key":"reachability","score":54,"sample_size":2,"rationale":"Derived from AES 66 and observed friction for reachability."},{"key":"navigability","score":54,"sample_size":2,"rationale":"Derived from AES 66 and observed friction for navigability."},{"key":"task_completability","score":66,"sample_size":2,"rationale":"Derived from AES 66 and observed friction for task_completability."},{"key":"transactability","score":66,"sample_size":2,"rationale":"Derived from AES 66 and observed friction for transactability."},{"key":"recoverability","score":66,"sample_size":2,"rationale":"Derived from AES 66 and observed friction for recoverability."},{"key":"policy_parseability","score":66,"sample_size":2,"rationale":"Derived from AES 66 and observed friction for policy_parseability."},{"key":"trust_safety","score":66,"sample_size":2,"rationale":"Derived from AES 66 and observed friction for trust_safety."},{"key":"efficiency","score":66,"sample_size":2,"rationale":"Derived from AES 66 and observed friction for efficiency."}],"segments":[],"recommended_actions":[{"priority":"high","actor":"agent","action":"Keep the user present for any login, identity verification, or payment step.","expected_impact":"Keeps the agent inside documented, reversible, user-approved boundaries."},{"priority":"medium","actor":"agent","action":"Capture handoff evidence and pause before accepting retention offers.","expected_impact":"Keeps user intent explicit during adversarial cancellation flows."}]}],"incidents":[],"confidence":{"score":0.28,"level":"low","sample_size":2,"rationale":"Aggregated across available task-level confidence summaries."},"freshness":{"updated_at":"2026-06-10T00:47:21.849Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["top100-education-48-babbelcom-educationcancel-subscription"],"latest_evidence_id":"top100-education-48-babbelcom-educationcancel-subscription","notes":["Cancellation documented; channel branch is the pitfall.","Source: https://www.babbel.com/"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Aggregated across task or site trust summaries."},"recommended_actions":[{"priority":"high","actor":"agent","action":"Keep the user present for any login, identity verification, or payment step.","expected_impact":"Keeps the agent inside documented, reversible, user-approved boundaries."},{"priority":"medium","actor":"agent","action":"Capture handoff evidence and pause before accepting retention offers.","expected_impact":"Keeps user intent explicit during adversarial cancellation flows."}]}}