{"kind":"site-task","row":{"site":"bestbuy.com","task":"commerce.cancel_order","health":"constrained","aes":55,"confidence":{"score":0.27,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.048205-0.967208, and Beta posterior mean 0.512963."},"freshness":{"updated_at":"2026-09-19T08:08:57.431Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"known_blockers":["login_required","human_handoff_required"],"recipe_uri":"recipe://commerce.cancel_order/bestbuy-cancel-order/v1","evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["public-bestbuy-cancel-order","public-bestbuy-order-change-window"],"latest_evidence_id":"public-bestbuy-order-change-window","notes":["Best Buy documents order cancellation from order details when the Cancel button is available, with shipped and scheduled-service orders commonly requiring support or becoming ineligible.","Source: https://www.bestbuy.com/site/help-topics/cancel-your-order/pcmcat203900050004.c?id=pcmcat203900050004"]},"category":"commerce"},"siteName":"Bestbuy","taskPhrase":"cancel Order","taskTitle":"Cancel Order","categoryTitle":"Commerce","categoryKey":"commerce","verdict":"Yes, with a human handoff","tone":"warning","verdictSentence":"Yes, with a human handoff - as of Sep 19, 2026, CrawlDex evidence shows that AI agents can cancel Order on Bestbuy with a human handoff. 55% task outcome signal across 2 observations; leading observed condition: Login Required.","citation":{"openingParagraph":"As of Sep 19, 2026, CrawlDex verdict for bestbuy.com/commerce.cancel_order is Yes, with a human handoff (n=2).","sourceLine":"Source: CrawlDex, 2 observations, September 2026 — https://crawldex.com/sites/bestbuy.com/commerce.cancel_order","wordCount":16},"outcomeRate":55,"outcomeSplit":{"success":11,"handoff":38,"partial":13,"blocked":38},"topBlocker":"login_required","bodySections":["attempt","evidence","agent_builders","blockers","handoff","recipe"],"gate":{"indexable":true,"reasons":[],"bodySectionCount":6},"paths":{"canonical":"/sites/bestbuy.com/commerce.cancel_order","markdown":"/sites/bestbuy.com/commerce.cancel_order.md","json":"/sites/bestbuy.com/commerce.cancel_order/data","apiStatus":"/api/v1/status/bestbuy.com","apiRecipe":"/api/v1/recipes/bestbuy.com/commerce.cancel_order"},"breadcrumbs":[{"name":"Home","href":"/"},{"name":"Commerce","href":"/categories/commerce"},{"name":"Bestbuy","href":"/sites/bestbuy.com"},{"name":"Cancel Order","href":"/sites/bestbuy.com/commerce.cancel_order"}],"lattice":{"primary":[{"href":"/tasks/commerce.cancel_order","label":"All sites where agents cancel Order"},{"href":"/sites/bestbuy.com","label":"Bestbuy agent reliability report"},{"href":"/categories/commerce","label":"Commerce agent task category"},{"href":"/rankings/commerce.cancel_order","label":"Best and worst sites to cancel Order"},{"href":"/submit","label":"Submit an observation for Bestbuy cancel Order"}],"blockers":[{"href":"/blockers/login_required","label":"Websites with Login Required friction"},{"href":"/blockers/human_handoff_required","label":"Websites with Human Handoff Required friction"}],"siblingSites":[],"otherSiteTasks":[{"href":"/sites/bestbuy.com/commerce.check_return_policy","label":"Bestbuy check Return Policy report","note":"AES 85"},{"href":"/sites/bestbuy.com/commerce.find_exchange_policy","label":"Bestbuy find Exchange Policy report","note":"AES 80"},{"href":"/sites/bestbuy.com/commerce.find_gift_card_help_guidance","label":"Bestbuy find Gift Card Help Guidance report","note":"AES 80"},{"href":"/sites/bestbuy.com/commerce.find_order_tracking_guidance","label":"Bestbuy find Order Tracking Guidance report","note":"AES 80"}],"mesh":[{"href":"/sites/hp.com/commerce.check_return_policy","label":"Hp check Return Policy report","note":"Commerce evidence"},{"href":"/sites/nike.com/commerce.check_return_policy","label":"Nike check Return Policy report","note":"Commerce evidence"},{"href":"/sites/demo-shop.crawldex.com/commerce.checkout","label":"Demo Shop buy Product Or Complete Checkout report","note":"Commerce evidence"},{"href":"/sites/chewy.com/commerce.check_return_policy","label":"Chewy check Return Policy report","note":"Commerce evidence"}]},"metadata":{"title":"Can an AI agent cancel Order on Bestbuy? (September 2026) - CrawlDex","description":"Yes, with a human handoff on Sep 19, 2026: 55% outcome signal across 2 observations for Bestbuy cancel Order.","monthYear":"September 2026","lastVerified":"Sep 19, 2026","observations":2},"publisherVoice":{"domain":"bestbuy.com","claimed":false,"statement":null,"agents_welcome":null,"entry_urls":[],"support_channels":[],"deprecation_notice":null,"updated_at":null}}