{"kind":"site-task","row":{"site":"booking.com","task":"travel.cancel_hotel","health":"constrained","aes":52,"confidence":{"score":0.27,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.043284-0.962882, and Beta posterior mean 0.505185."},"freshness":{"updated_at":"2026-09-16T11:19:38.100Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"known_blockers":["confirmation_email_missing","login_required","human_handoff_required"],"recipe_uri":"recipe://travel.cancel_hotel/booking-customer-service/v1","evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["public-booking-customer-service","public-booking-secure-help"],"latest_evidence_id":"public-booking-secure-help","notes":["Booking.com routes cancellation through booking management or confirmation email links, with fees determined by the property's policy.","Source: https://www.booking.com/customer-service.en-gb.html","Source: https://secure.booking.com/help"]},"category":"travel"},"siteName":"Booking","taskPhrase":"cancel Hotel","taskTitle":"Cancel Hotel","categoryTitle":"Travel","categoryKey":"travel","verdict":"Yes, with a human handoff","tone":"warning","verdictSentence":"Yes, with a human handoff - as of Sep 16, 2026, CrawlDex evidence shows that AI agents can cancel Hotel on Booking with a human handoff. 52% task outcome signal across 2 observations; leading observed condition: Confirmation Email Missing.","citation":{"openingParagraph":"As of Sep 16, 2026, CrawlDex verdict for booking.com/travel.cancel_hotel is Yes, with a human handoff (n=2).","sourceLine":"Source: CrawlDex, 2 observations, September 2026 — https://crawldex.com/sites/booking.com/travel.cancel_hotel","wordCount":16},"outcomeRate":52,"outcomeSplit":{"success":9,"handoff":38,"partial":13,"blocked":40},"topBlocker":"confirmation_email_missing","bodySections":["attempt","evidence","agent_builders","blockers","handoff","recipe"],"gate":{"indexable":true,"reasons":[],"bodySectionCount":6},"paths":{"canonical":"/sites/booking.com/travel.cancel_hotel","markdown":"/sites/booking.com/travel.cancel_hotel.md","json":"/sites/booking.com/travel.cancel_hotel/data","apiStatus":"/api/v1/status/booking.com","apiRecipe":"/api/v1/recipes/booking.com/travel.cancel_hotel"},"breadcrumbs":[{"name":"Home","href":"/"},{"name":"Travel","href":"/categories/travel"},{"name":"Booking","href":"/sites/booking.com"},{"name":"Cancel Hotel","href":"/sites/booking.com/travel.cancel_hotel"}],"lattice":{"primary":[{"href":"/tasks/travel.cancel_hotel","label":"All sites where agents cancel Hotel"},{"href":"/sites/booking.com","label":"Booking agent reliability report"},{"href":"/categories/travel","label":"Travel agent task category"},{"href":"/rankings/travel.cancel_hotel","label":"Best and worst sites to cancel Hotel"},{"href":"/submit","label":"Submit an observation for Booking cancel Hotel"}],"blockers":[{"href":"/blockers/confirmation_email_missing","label":"Websites with Confirmation Email Missing friction"},{"href":"/blockers/login_required","label":"Websites with Login Required friction"},{"href":"/blockers/human_handoff_required","label":"Websites with Human Handoff Required friction"}],"siblingSites":[{"href":"/sites/airbnb.com/travel.cancel_hotel","label":"Airbnb cancel Hotel report","note":"AES 48"}],"otherSiteTasks":[{"href":"/sites/booking.com/travel.cancel_third_party_booking","label":"Booking cancel Third Party Booking report","note":"AES 79"},{"href":"/sites/booking.com/customer_support.find_public_help_guidance","label":"Booking find Public Help Guidance report","note":"AES 80"},{"href":"/sites/booking.com/customer_support.find_travel_contact_guidance","label":"Booking find Travel Contact Guidance report","note":"AES 80"},{"href":"/sites/booking.com/customer_support.find_travel_help_center_guidance","label":"Booking find Travel Help Center Guidance report","note":"AES 80"}],"mesh":[{"href":"/sites/avis.com/travel.modify_car_rental","label":"Avis modify Car Rental report","note":"Travel evidence"},{"href":"/sites/ncl.com/travel.manage_cruise_booking","label":"Ncl manage Cruise Booking report","note":"Travel evidence"},{"href":"/sites/agoda.com/travel.cancel_third_party_booking","label":"Agoda cancel Third Party Booking report","note":"Travel evidence"},{"href":"/sites/hilton.com/travel.manage_hotel_reservation","label":"Hilton manage Hotel Reservation report","note":"Travel evidence"}]},"metadata":{"title":"Can an AI agent cancel Hotel on Booking? (September 2026) - CrawlDex","description":"Yes, with a human handoff on Sep 16, 2026: 52% outcome signal across 2 observations for Booking cancel Hotel.","monthYear":"September 2026","lastVerified":"Sep 16, 2026","observations":2},"publisherVoice":{"domain":"booking.com","claimed":false,"statement":null,"agents_welcome":null,"entry_urls":[],"support_channels":[],"deprecation_notice":null,"updated_at":null}}