{"kind":"site-task","row":{"site":"chewy.com","category":"customer_support","task":"customer_support.pet_order_support","health":"degraded","aes":79,"confidence":{"score":0.29,"level":"low","sample_size":3,"rationale":"Confidence reflects 0.81 effective weight, Wilson bounds 0.110166-0.991469, and Beta posterior mean 0.584104."},"freshness":{"updated_at":"2026-06-17T02:11:17.427Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"known_blockers":["login_required","human_handoff_required","hidden_modal"],"recipe_uri":"recipe://chewy.com/customer_support.pet_order_support/public-preflight-v1"},"siteName":"Chewy","taskPhrase":"pet Order Support","taskTitle":"Customer Support / Pet Order Support","categoryTitle":"Customer Support","categoryKey":"customer_support","verdict":"Yes, with a human handoff","tone":"warning","verdictSentence":"Yes, with a human handoff - as of Jun 17, 2026, AI agents can pet Order Support on Chewy. 79% task outcome signal across 3 observations; main blocker: Login Required.","outcomeRate":79,"outcomeSplit":{"success":18,"handoff":46,"partial":15,"blocked":21},"topBlocker":"login_required","bodySections":["attempt","evidence","agent_builders","blockers","handoff","recipe"],"gate":{"indexable":true,"reasons":[],"bodySectionCount":6},"paths":{"canonical":"/sites/chewy.com/customer_support.pet_order_support","markdown":"/sites/chewy.com/customer_support.pet_order_support.md","json":"/sites/chewy.com/customer_support.pet_order_support/data","apiStatus":"/api/v1/status/chewy.com","apiRecipe":"/api/v1/recipes/chewy.com/customer_support.pet_order_support"},"breadcrumbs":[{"name":"Home","href":"/"},{"name":"Customer Support","href":"/categories/customer_support"},{"name":"Chewy","href":"/sites/chewy.com"},{"name":"Customer Support / Pet Order Support","href":"/sites/chewy.com/customer_support.pet_order_support"}],"lattice":{"primary":[{"href":"/tasks/customer_support.pet_order_support","label":"All sites where agents pet Order Support"},{"href":"/sites/chewy.com","label":"Chewy agent reliability report"},{"href":"/categories/customer_support","label":"Customer Support agent task category"},{"href":"/rankings/customer_support.pet_order_support","label":"Best and worst sites to pet Order Support"},{"href":"/submit","label":"Submit an observation for Chewy pet Order Support"}],"blockers":[{"href":"/blockers/login_required","label":"Websites with Login Required friction"},{"href":"/blockers/human_handoff_required","label":"Websites with Human Handoff Required friction"},{"href":"/blockers/hidden_modal","label":"Websites with Hidden Modal friction"}],"siblingSites":[],"otherSiteTasks":[{"href":"/sites/chewy.com/commerce.find_return_policy_help","label":"Chewy find Return Policy Help report","note":"AES 80"},{"href":"/sites/chewy.com/commerce.find_return_refund_help","label":"Chewy find Return Refund Help report","note":"AES 80"},{"href":"/sites/chewy.com/commerce.check_return_policy","label":"Chewy check Return Policy report","note":"AES 75"}]},"metadata":{"title":"Can an AI agent pet Order Support on Chewy? (June 2026) - CrawlDex","description":"Yes, with a human handoff on Jun 17, 2026: 79% outcome signal across 3 observations for Chewy pet Order Support.","monthYear":"June 2026","lastVerified":"Jun 17, 2026","observations":3}}