{"kind":"site-task","row":{"site":"citi.com","category":"reported","task":"account_support.find_account_help_guidance","health":"degraded","aes":80,"confidence":{"score":0.32,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.4 effective weight, Wilson bounds 0.060367-0.996001, and Beta posterior mean 0.549825."},"freshness":{"updated_at":"2026-06-27T04:22:54.945Z","age_days":2.3,"status":"fresh","rationale":"Latest evidence is 2.3 days old."},"known_blockers":["public_url_verified","login_required_for_final_action","final_action_requires_human","sparse_public_text"],"recipe_uri":null},"siteName":"Citi","taskPhrase":"find Account Help Guidance","taskTitle":"Account Support / Find Account Help Guidance","categoryTitle":"Reported","categoryKey":"reported","verdict":"Yes, with a human handoff","tone":"warning","verdictSentence":"Yes, with a human handoff - as of Jun 27, 2026, AI agents can find Account Help Guidance on Citi. 80% task outcome signal across 1 observations; main blocker: Public Url Verified.","outcomeRate":80,"outcomeSplit":{"success":19,"handoff":46,"partial":15,"blocked":20},"topBlocker":"public_url_verified","bodySections":["attempt","evidence","agent_builders","blockers","handoff"],"gate":{"indexable":true,"reasons":[],"bodySectionCount":5},"paths":{"canonical":"/sites/citi.com/account_support.find_account_help_guidance","markdown":"/sites/citi.com/account_support.find_account_help_guidance.md","json":"/sites/citi.com/account_support.find_account_help_guidance/data","apiStatus":"/api/v1/status/citi.com","apiRecipe":"/api/v1/recipes/citi.com/account_support.find_account_help_guidance"},"breadcrumbs":[{"name":"Home","href":"/"},{"name":"Reported","href":"/categories/reported"},{"name":"Citi","href":"/sites/citi.com"},{"name":"Account Support / Find Account Help Guidance","href":"/sites/citi.com/account_support.find_account_help_guidance"}],"lattice":{"primary":[{"href":"/tasks/account_support.find_account_help_guidance","label":"All sites where agents find Account Help Guidance"},{"href":"/sites/citi.com","label":"Citi agent reliability report"},{"href":"/categories/reported","label":"Reported agent task category"},{"href":"/rankings/account_support.find_account_help_guidance","label":"Best and worst sites to find Account Help Guidance"},{"href":"/submit","label":"Submit an observation for Citi find Account Help Guidance"}],"blockers":[{"href":"/blockers/public_url_verified","label":"Websites with Public Url Verified friction"},{"href":"/blockers/login_required_for_final_action","label":"Websites with Login Required For Final Action friction"},{"href":"/blockers/final_action_requires_human","label":"Websites with Final Action Requires Human friction"},{"href":"/blockers/sparse_public_text","label":"Websites with Sparse Public Text friction"}],"siblingSites":[{"href":"/sites/adsrvr.org/account_support.find_account_help_guidance","label":"Adsrvr find Account Help Guidance report","note":"AES 80"},{"href":"/sites/airbnb.com/account_support.find_account_help_guidance","label":"Airbnb find Account Help Guidance report","note":"AES 80"},{"href":"/sites/bsky.social/account_support.find_account_help_guidance","label":"Bsky find Account Help Guidance report","note":"AES 80"},{"href":"/sites/cash.app/account_support.find_account_help_guidance","label":"Cash find Account Help Guidance report","note":"AES 80"}],"otherSiteTasks":[{"href":"/sites/citi.com/account_support.find_login_help_guidance","label":"Citi find Login Help Guidance report","note":"AES 80"},{"href":"/sites/citi.com/account_support.find_security_center_guidance","label":"Citi find Security Center Guidance report","note":"AES 80"},{"href":"/sites/citi.com/customer_support.account_access_or_dispute","label":"Citi account Access Or Dispute report","note":"AES 80"},{"href":"/sites/citi.com/customer_support.find_contact_guidance","label":"Citi find Contact Guidance report","note":"AES 80"}]},"metadata":{"title":"Can an AI agent find Account Help Guidance on Citi? (June 2026) - CrawlDex","description":"Yes, with a human handoff on Jun 27, 2026: 80% outcome signal across 1 observations for Citi find Account Help Guidance.","monthYear":"June 2026","lastVerified":"Jun 27, 2026","observations":1}}