# coursera.org / education.request_refund

Health: degraded
AES: 84
Confidence: low 0.31
Freshness: 0d

## Recipe

Status: active
URI: recipe://coursera.org/education.request_refund/public-preflight-v1

1. Open the documented public path for Coursera: Account -> My Purchases -> check Refund Deadline -> Get Refund within the 14-day window; financial-aid enrollments and app-store purchases are excluded. Requires login.
2. Check the listed blockers and policy constraints before entering account, payment, booking, or cancellation state.
3. Stop before any irreversible or user-sensitive action and ask for explicit approval.

## Human Approval

Keep the user present for authentication. Do not request, store, or replay credentials or one-time codes.

## Do Not Cross

- Keep the user present for any login, identity verification, or payment step.
- Refunds bought via Apple/Google must use that store's policy, not Coursera.
- Provide informational workflow guidance only, not education or admissions advice.

## Success Signals

- Refund eligibility shown on My Purchases
- Refund confirmation issued

## Blockers

- login_required

## Recommended Actions

- Keep the user present for any login, identity verification, or payment step. Keeps the agent inside documented, reversible, user-approved boundaries.