{"kind":"site-task","row":{"site":"coursera.org","task":"education.request_refund","health":"degraded","aes":84,"confidence":{"score":0.31,"level":"low","sample_size":3,"rationale":"Confidence reflects 1.05 effective weight, Wilson bounds 0.152448-0.993516, and Beta posterior mean 0.617049."},"freshness":{"updated_at":"2026-09-16T09:17:40.028Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"known_blockers":["login_required"],"recipe_uri":"recipe://coursera.org/education.request_refund/public-preflight-v1","evidence":{"sample_size":3,"source_tiers":["public_web_observation"],"evidence_ids":["top100-education-1-courseraorg-educationrequest-refund"],"latest_evidence_id":"top100-education-1-courseraorg-educationrequest-refund","notes":["Help center documents the refund window and exclusions clearly; action requires the user's account.","Source: https://www.coursera.support/s/article/209819043-Request-a-refund?language=en_US","Source: https://www.coursera.org/about/terms"]},"category":"education"},"siteName":"Coursera","taskPhrase":"request Refund","taskTitle":"Education / Request Refund","categoryTitle":"Education","categoryKey":"education","verdict":"Yes, with a human handoff","tone":"warning","verdictSentence":"Yes, with a human handoff - as of Sep 16, 2026, CrawlDex evidence shows that AI agents can request Refund on Coursera with a human handoff. 84% task outcome signal across 3 observations; leading observed condition: Login Required.","citation":{"openingParagraph":"As of Sep 16, 2026, CrawlDex verdict for coursera.org/education.request_refund is Yes, with a human handoff (n=3).","sourceLine":"Source: CrawlDex, 3 observations, September 2026 — https://crawldex.com/sites/coursera.org/education.request_refund","wordCount":16},"outcomeRate":84,"outcomeSplit":{"success":19,"handoff":50,"partial":15,"blocked":16},"topBlocker":"login_required","bodySections":["attempt","evidence","agent_builders","blockers","handoff","recipe"],"gate":{"indexable":true,"reasons":[],"bodySectionCount":6},"paths":{"canonical":"/sites/coursera.org/education.request_refund","markdown":"/sites/coursera.org/education.request_refund.md","json":"/sites/coursera.org/education.request_refund/data","apiStatus":"/api/v1/status/coursera.org","apiRecipe":"/api/v1/recipes/coursera.org/education.request_refund"},"breadcrumbs":[{"name":"Home","href":"/"},{"name":"Education","href":"/categories/education"},{"name":"Coursera","href":"/sites/coursera.org"},{"name":"Education / Request Refund","href":"/sites/coursera.org/education.request_refund"}],"lattice":{"primary":[{"href":"/sites/coursera.org","label":"Coursera agent reliability report"},{"href":"/tasks","label":"Browse agent task evidence"},{"href":"/submit","label":"Submit an observation for Coursera request Refund"}],"blockers":[{"href":"/blockers/login_required","label":"Websites with Login Required friction"}],"siblingSites":[{"href":"/sites/udemy.com/education.request_refund","label":"Udemy request Refund report","note":"AES 80"}],"otherSiteTasks":[{"href":"/sites/coursera.org/subscriptions.cancel","label":"Coursera cancel a subscription report","note":"AES 80"},{"href":"/sites/coursera.org/account_support.find_login_help_guidance","label":"Coursera find Login Help Guidance report","note":"AES 80"},{"href":"/sites/coursera.org/customer_support.find_public_help_guidance","label":"Coursera find Public Help Guidance report","note":"AES 80"},{"href":"/sites/coursera.org/education.browse_public_certificates","label":"Coursera browse Public Certificates report","note":"AES 80"}],"mesh":[{"href":"/sites/powerschool.com/education.access_student_information","label":"Powerschool access Student Information report","note":"Education evidence"},{"href":"/sites/babbel.com/education.cancel_subscription","label":"Babbel cancel Subscription report","note":"Education evidence"},{"href":"/sites/washington.edu/education.find_admissions_info","label":"Washington find Admissions Info report","note":"Education evidence"},{"href":"/sites/parchment.com/education.order_transcript","label":"Parchment order Transcript report","note":"Education evidence"}]},"metadata":{"title":"Can an AI agent request Refund on Coursera? (September 2026) - CrawlDex","description":"Yes, with a human handoff on Sep 16, 2026: 84% outcome signal across 3 observations for Coursera request Refund.","monthYear":"September 2026","lastVerified":"Sep 16, 2026","observations":3},"publisherVoice":{"domain":"coursera.org","claimed":false,"statement":null,"agents_welcome":null,"entry_urls":[],"support_channels":[],"deprecation_notice":null,"updated_at":null}}