{"kind":"site-task","row":{"site":"duke-energy.com","category":"reported","task":"customer_support.utility_service_help","health":"blocked","aes":0,"confidence":{"score":0.32,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.33 effective weight, Wilson bounds 0-0.921544, and Beta posterior mean 0.429728."},"freshness":{"updated_at":"2026-06-27T05:15:22.599Z","age_days":10.8,"status":"aging","rationale":"Latest evidence is 10.8 days old."},"known_blockers":["public_url_verified","http_403","site_access_denied"],"recipe_uri":null},"siteName":"Duke Energy","taskPhrase":"utility Service Help","taskTitle":"Customer Support / Utility Service Help","categoryTitle":"Website tasks","categoryKey":"reported","verdict":"Blocked","tone":"negative","verdictSentence":"Blocked - as of Jun 27, 2026, CrawlDex evidence does not show a completable agent path to utility Service Help on Duke Energy. 0% task outcome signal across 1 observation; leading observed condition: Public Url Verified.","citation":{"openingParagraph":"As of Jun 27, 2026, CrawlDex verdict for duke-energy.com/customer_support.utility_service_help is Blocked (n=1).","sourceLine":"Source: CrawlDex, 1 observation, June 2026 — https://crawldex.com/sites/duke-energy.com/customer_support.utility_service_help","wordCount":12},"outcomeRate":0,"outcomeSplit":{"success":0,"handoff":5,"partial":10,"blocked":85},"topBlocker":"public_url_verified","bodySections":["attempt","evidence","agent_builders","blockers"],"gate":{"indexable":true,"reasons":[],"bodySectionCount":4},"paths":{"canonical":"/sites/duke-energy.com/customer_support.utility_service_help","markdown":"/sites/duke-energy.com/customer_support.utility_service_help.md","json":"/sites/duke-energy.com/customer_support.utility_service_help/data","apiStatus":"/api/v1/status/duke-energy.com","apiRecipe":"/api/v1/recipes/duke-energy.com/customer_support.utility_service_help"},"breadcrumbs":[{"name":"Home","href":"/"},{"name":"Website tasks","href":"/tasks"},{"name":"Duke Energy","href":"/sites/duke-energy.com"},{"name":"Customer Support / Utility Service Help","href":"/sites/duke-energy.com/customer_support.utility_service_help"}],"lattice":{"primary":[{"href":"/sites/duke-energy.com","label":"Duke Energy agent reliability report"},{"href":"/tasks","label":"Browse agent task evidence"},{"href":"/submit","label":"Submit an observation for Duke Energy utility Service Help"}],"blockers":[{"href":"/blockers/public_url_verified","label":"Websites with Public Url Verified friction"},{"href":"/blockers/http_403","label":"Websites with Http 403 friction"},{"href":"/blockers/site_access_denied","label":"Websites with Site Access Denied friction"}],"siblingSites":[{"href":"/sites/coned.com/customer_support.utility_service_help","label":"Coned utility Service Help report","note":"AES 80"},{"href":"/sites/pge.com/customer_support.utility_service_help","label":"Pge utility Service Help report","note":"AES 80"}],"otherSiteTasks":[{"href":"/sites/duke-energy.com/account_support.find_account_help_guidance","label":"Duke Energy find Account Help Guidance report","note":"AES 0"},{"href":"/sites/duke-energy.com/account_support.find_plan_change_guidance","label":"Duke Energy find Plan Change Guidance report","note":"AES 0"},{"href":"/sites/duke-energy.com/customer_support.find_contact_options_guidance","label":"Duke Energy find Contact Options Guidance report","note":"AES 0"},{"href":"/sites/duke-energy.com/customer_support.find_installation_help_guidance","label":"Duke Energy find Installation Help Guidance report","note":"AES 0"}],"mesh":[{"href":"/sites/amazon.com/finance_bills.find_unknown_charge_help_expansion13","label":"Amazon find Unknown Charge Help Expansion13 report","note":"Website task evidence"},{"href":"/sites/help.paramountplus.com/subscriptions.find_cancel_subscription_help","label":"Help find Cancel Subscription Help report","note":"Website task evidence"},{"href":"/sites/usa.gov/gov_civic.find_federal_agency_directory_guidance","label":"Usa find Federal Agency Directory Guidance report","note":"Website task evidence"},{"href":"/sites/fedex.com/customer_support.file_claim_guidance","label":"Fedex file Claim Guidance report","note":"Website task evidence"}]},"metadata":{"title":"Can an AI agent utility Service Help on Duke Energy? (June 2026) - CrawlDex","description":"Blocked on Jun 27, 2026: 0% outcome signal across 1 observation for Duke Energy utility Service Help.","monthYear":"June 2026","lastVerified":"Jun 27, 2026","observations":1},"publisherVoice":{"domain":"duke-energy.com","claimed":false,"statement":null,"agents_welcome":null,"entry_urls":[],"support_channels":[],"deprecation_notice":null,"updated_at":null}}