{"kind":"site-task","row":{"site":"google.com","task":"customer_support.account_recovery","health":"degraded","aes":76,"confidence":{"score":0.28,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.089903-0.990245, and Beta posterior mean 0.567407."},"freshness":{"updated_at":"2026-09-19T11:34:25.630Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"known_blockers":["login_required","human_handoff_required"],"recipe_uri":"recipe://google.com/customer_support.account_recovery/public-preflight-v1","evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["top100-customer_support-59-googlecom-customer-supportaccount-recovery"],"latest_evidence_id":"top100-customer_support-59-googlecom-customer-supportaccount-recovery","notes":["Official public support/help source was used for a read-only preflight. Account-specific support, refunds, disputes, recovery, claims, and final submissions require user-present authorization.","Source: https://support.google.com/accounts/"]},"category":"customer_support"},"siteName":"Google","taskPhrase":"account Recovery","taskTitle":"Customer Support / Account Recovery","categoryTitle":"Customer Support","categoryKey":"customer_support","verdict":"Yes, with a human handoff","tone":"warning","verdictSentence":"Yes, with a human handoff - as of Sep 19, 2026, CrawlDex evidence shows that AI agents can account Recovery on Google with a human handoff. 76% task outcome signal across 2 observations; leading observed condition: Login Required.","citation":{"openingParagraph":"As of Sep 19, 2026, CrawlDex verdict for google.com/customer_support.account_recovery is Yes, with a human handoff (n=2).","sourceLine":"Source: CrawlDex, 2 observations, September 2026 — https://crawldex.com/sites/google.com/customer_support.account_recovery","wordCount":16},"outcomeRate":76,"outcomeSplit":{"success":16,"handoff":45,"partial":15,"blocked":24},"topBlocker":"login_required","bodySections":["attempt","evidence","agent_builders","blockers","handoff","recipe"],"gate":{"indexable":true,"reasons":[],"bodySectionCount":6},"paths":{"canonical":"/sites/google.com/customer_support.account_recovery","markdown":"/sites/google.com/customer_support.account_recovery.md","json":"/sites/google.com/customer_support.account_recovery/data","apiStatus":"/api/v1/status/google.com","apiRecipe":"/api/v1/recipes/google.com/customer_support.account_recovery"},"breadcrumbs":[{"name":"Home","href":"/"},{"name":"Customer Support","href":"/categories/customer_support"},{"name":"Google","href":"/sites/google.com"},{"name":"Customer Support / Account Recovery","href":"/sites/google.com/customer_support.account_recovery"}],"lattice":{"primary":[{"href":"/sites/google.com","label":"Google agent reliability report"},{"href":"/tasks","label":"Browse agent task evidence"},{"href":"/submit","label":"Submit an observation for Google account Recovery"}],"blockers":[{"href":"/blockers/login_required","label":"Websites with Login Required friction"},{"href":"/blockers/human_handoff_required","label":"Websites with Human Handoff Required friction"}],"siblingSites":[{"href":"/sites/facebook.com/customer_support.account_recovery","label":"Facebook account Recovery report","note":"AES 77"},{"href":"/sites/instagram.com/customer_support.account_recovery","label":"Instagram account Recovery report","note":"AES 77"},{"href":"/sites/coinbase.com/customer_support.account_recovery","label":"Coinbase account Recovery report","note":"AES 80"},{"href":"/sites/microsoft.com/customer_support.account_recovery","label":"Microsoft account Recovery report","note":"AES 77"}],"otherSiteTasks":[{"href":"/sites/google.com/business_ops.find_workspace_admin_docs","label":"Google find Workspace Admin Docs report","note":"AES 100"},{"href":"/sites/google.com/dev_saas_api.find_analytics_data_api_docs_expansion13","label":"Google find Analytics Data Api Docs Expansion13 report","note":"AES 100"},{"href":"/sites/google.com/dev_saas_api.find_analytics_docs","label":"Google find Analytics Docs report","note":"AES 100"},{"href":"/sites/google.com/dev_saas_api.find_calendar_api_docs","label":"Google find Calendar Api Docs report","note":"AES 100"}],"mesh":[{"href":"/sites/hulu.com/customer_support.streaming_account_help","label":"Hulu streaming Account Help report","note":"Customer Support evidence"},{"href":"/sites/instacart.com/customer_support.order_issue","label":"Instacart order Issue report","note":"Customer Support evidence"},{"href":"/sites/southwest.com/customer_support.flight_help","label":"Southwest flight Help report","note":"Customer Support evidence"},{"href":"/sites/xfinity.com/customer_support.service_or_billing_help","label":"Xfinity service Or Billing Help report","note":"Customer Support evidence"}]},"metadata":{"title":"Can an AI agent account Recovery on Google? (September 2026) - CrawlDex","description":"Yes, with a human handoff on Sep 19, 2026: 76% outcome signal across 2 observations for Google account Recovery.","monthYear":"September 2026","lastVerified":"Sep 19, 2026","observations":2},"publisherVoice":{"domain":"google.com","claimed":false,"statement":null,"agents_welcome":null,"entry_urls":[],"support_channels":[],"deprecation_notice":null,"updated_at":null}}