{"kind":"site-task","row":{"site":"grubhub.com","task":"customer_support.order_issue","health":"degraded","aes":79,"confidence":{"score":0.28,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.096922-0.992473, and Beta posterior mean 0.575185."},"freshness":{"updated_at":"2026-09-15T23:20:11.256Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"known_blockers":["login_required","human_handoff_required"],"recipe_uri":"recipe://grubhub.com/customer_support.order_issue/public-preflight-v1","evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["top100-customer_support-15-grubhubcom-customer-supportorder-issue"],"latest_evidence_id":"top100-customer_support-15-grubhubcom-customer-supportorder-issue","notes":["Official public support/help source was used for a read-only preflight. Account-specific support, refunds, disputes, recovery, claims, and final submissions require user-present authorization.","Source: https://www.grubhub.com/help/contact-us"]},"category":"customer_support"},"siteName":"Grubhub","taskPhrase":"order Issue","taskTitle":"Customer Support / Order Issue","categoryTitle":"Customer Support","categoryKey":"customer_support","verdict":"Yes, with a human handoff","tone":"warning","verdictSentence":"Yes, with a human handoff - as of Sep 15, 2026, CrawlDex evidence shows that AI agents can order Issue on Grubhub with a human handoff. 79% task outcome signal across 2 observations; leading observed condition: Login Required.","citation":{"openingParagraph":"As of Sep 15, 2026, CrawlDex verdict for grubhub.com/customer_support.order_issue is Yes, with a human handoff (n=2).","sourceLine":"Source: CrawlDex, 2 observations, September 2026 — https://crawldex.com/sites/grubhub.com/customer_support.order_issue","wordCount":16},"outcomeRate":79,"outcomeSplit":{"success":18,"handoff":46,"partial":15,"blocked":21},"topBlocker":"login_required","bodySections":["attempt","evidence","agent_builders","blockers","handoff","recipe"],"gate":{"indexable":true,"reasons":[],"bodySectionCount":6},"paths":{"canonical":"/sites/grubhub.com/customer_support.order_issue","markdown":"/sites/grubhub.com/customer_support.order_issue.md","json":"/sites/grubhub.com/customer_support.order_issue/data","apiStatus":"/api/v1/status/grubhub.com","apiRecipe":"/api/v1/recipes/grubhub.com/customer_support.order_issue"},"breadcrumbs":[{"name":"Home","href":"/"},{"name":"Customer Support","href":"/categories/customer_support"},{"name":"Grubhub","href":"/sites/grubhub.com"},{"name":"Customer Support / Order Issue","href":"/sites/grubhub.com/customer_support.order_issue"}],"lattice":{"primary":[{"href":"/sites/grubhub.com","label":"Grubhub agent reliability report"},{"href":"/tasks","label":"Browse agent task evidence"},{"href":"/submit","label":"Submit an observation for Grubhub order Issue"}],"blockers":[{"href":"/blockers/login_required","label":"Websites with Login Required friction"},{"href":"/blockers/human_handoff_required","label":"Websites with Human Handoff Required friction"}],"siblingSites":[{"href":"/sites/doordash.com/customer_support.order_issue","label":"DoorDash order Issue report","note":"AES 79"},{"href":"/sites/instacart.com/customer_support.order_issue","label":"Instacart order Issue report","note":"AES 79"},{"href":"/sites/target.com/customer_support.order_issue","label":"Target order Issue report","note":"AES 79"},{"href":"/sites/ubereats.com/customer_support.order_issue","label":"Ubereats order Issue report","note":"AES 79"}],"otherSiteTasks":[{"href":"/sites/grubhub.com/customer_support.find_contact_guidance","label":"Grubhub find Contact Guidance report","note":"AES 80"},{"href":"/sites/grubhub.com/food_local.find_order_issue_help","label":"Grubhub find Order Issue Help report","note":"AES 80"},{"href":"/sites/grubhub.com/food_local.order_pickup_delivery","label":"Grubhub order Pickup Delivery report","note":"AES 45"},{"href":"/sites/grubhub.com/commerce.find_order_help_guidance","label":"Grubhub find Order Help Guidance report","note":"AES 40"}],"mesh":[{"href":"/sites/cash.app/customer_support.payment_issue","label":"Cash payment Issue report","note":"Customer Support evidence"},{"href":"/sites/airbnb.com/customer_support.resolution_center","label":"Airbnb resolution Center report","note":"Customer Support evidence"},{"href":"/sites/usps.com/customer_support.package_or_mail_help","label":"Usps package Or Mail Help report","note":"Customer Support evidence"}]},"metadata":{"title":"Can an AI agent order Issue on Grubhub? (September 2026) - CrawlDex","description":"Yes, with a human handoff on Sep 15, 2026: 79% outcome signal across 2 observations for Grubhub order Issue.","monthYear":"September 2026","lastVerified":"Sep 15, 2026","observations":2},"publisherVoice":{"domain":"grubhub.com","claimed":false,"statement":null,"agents_welcome":null,"entry_urls":[],"support_channels":[],"deprecation_notice":null,"updated_at":null}}