{"kind":"site-task","row":{"site":"help.edx.org","category":"reported","task":"customer_support.find_public_help_center_guidance","health":"degraded","aes":80,"confidence":{"score":0.32,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.33 effective weight, Wilson bounds 0.050447-0.996691, and Beta posterior mean 0.542217."},"freshness":{"updated_at":"2026-06-27T06:47:35.885Z","age_days":10.8,"status":"aging","rationale":"Latest evidence is 10.8 days old."},"known_blockers":["public_url_verified","final_action_requires_human","sparse_public_text"],"recipe_uri":null},"siteName":"Help","taskPhrase":"find Public Help Center Guidance","taskTitle":"Customer Support / Find Public Help Center Guidance","categoryTitle":"Website tasks","categoryKey":"reported","verdict":"Partially","tone":"warning","verdictSentence":"Partially - as of Jun 27, 2026, CrawlDex evidence shows that AI agents can complete part of the path to find Public Help Center Guidance on Help. 80% task outcome signal across 1 observation; leading observed condition: Public Url Verified.","citation":{"openingParagraph":"As of Jun 27, 2026, CrawlDex verdict for help.edx.org/customer_support.find_public_help_center_guidance is Partially (n=1).","sourceLine":"Source: CrawlDex, 1 observation, June 2026 — https://crawldex.com/sites/help.edx.org/customer_support.find_public_help_center_guidance","wordCount":12},"outcomeRate":80,"outcomeSplit":{"success":29,"handoff":21,"partial":29,"blocked":21},"topBlocker":"public_url_verified","bodySections":["attempt","evidence","agent_builders","blockers"],"gate":{"indexable":true,"reasons":[],"bodySectionCount":4},"paths":{"canonical":"/sites/help.edx.org/customer_support.find_public_help_center_guidance","markdown":"/sites/help.edx.org/customer_support.find_public_help_center_guidance.md","json":"/sites/help.edx.org/customer_support.find_public_help_center_guidance/data","apiStatus":"/api/v1/status/help.edx.org","apiRecipe":"/api/v1/recipes/help.edx.org/customer_support.find_public_help_center_guidance"},"breadcrumbs":[{"name":"Home","href":"/"},{"name":"Website tasks","href":"/tasks"},{"name":"Help","href":"/sites/help.edx.org"},{"name":"Customer Support / Find Public Help Center Guidance","href":"/sites/help.edx.org/customer_support.find_public_help_center_guidance"}],"lattice":{"primary":[{"href":"/sites/help.edx.org","label":"Help agent reliability report"},{"href":"/tasks","label":"Browse agent task evidence"},{"href":"/submit","label":"Submit an observation for Help find Public Help Center Guidance"}],"blockers":[{"href":"/blockers/public_url_verified","label":"Websites with Public Url Verified friction"},{"href":"/blockers/final_action_requires_human","label":"Websites with Final Action Requires Human friction"},{"href":"/blockers/sparse_public_text","label":"Websites with Sparse Public Text friction"}],"siblingSites":[{"href":"/sites/bsky.social/customer_support.find_public_help_center_guidance","label":"Bsky find Public Help Center Guidance report","note":"AES 80"},{"href":"/sites/help.amazon.com/customer_support.find_public_help_center_guidance","label":"Help find Public Help Center Guidance report","note":"AES 80"},{"href":"/sites/help.apple.com/customer_support.find_public_help_center_guidance","label":"Help find Public Help Center Guidance report","note":"AES 80"},{"href":"/sites/help.archive.org/customer_support.find_public_help_center_guidance","label":"Help find Public Help Center Guidance report","note":"AES 80"}],"otherSiteTasks":[],"mesh":[{"href":"/sites/digitalocean.com/dev_saas_api.find_kubernetes_docs","label":"Digitalocean find Kubernetes Docs report","note":"Website task evidence"},{"href":"/sites/support.microsoft.com/customer_support.contact_support_public_page","label":"Support contact Support Public Page report","note":"Website task evidence"},{"href":"/sites/amazon.com/dev_saas_api.find_lambda_docs","label":"Amazon find Lambda Docs report","note":"Website task evidence"},{"href":"/sites/squareup.com/finance_bills.find_deposit_schedule_guidance","label":"Squareup find Deposit Schedule Guidance report","note":"Website task evidence"}]},"metadata":{"title":"Can an AI agent find Public Help Center Guidance on Help? (June 2026) - CrawlDex","description":"Partially on Jun 27, 2026: 80% outcome signal across 1 observation for Help find Public Help Center Guidance.","monthYear":"June 2026","lastVerified":"Jun 27, 2026","observations":1},"publisherVoice":{"domain":"help.edx.org","claimed":false,"statement":null,"agents_welcome":null,"entry_urls":[],"support_channels":[],"deprecation_notice":null,"updated_at":null}}