{"kind":"site-task","row":{"site":"humana.com","category":"reported","task":"customer_support.find_public_help_guidance","health":"degraded","aes":80,"confidence":{"score":0.32,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.33 effective weight, Wilson bounds 0.050405-0.996693, and Beta posterior mean 0.542184."},"freshness":{"updated_at":"2026-06-27T05:50:40.586Z","age_days":10.8,"status":"aging","rationale":"Latest evidence is 10.8 days old."},"known_blockers":["public_url_verified","login_required_for_final_action","payment_or_fee_context","final_action_requires_human"],"recipe_uri":null},"siteName":"Humana","taskPhrase":"find Public Help Guidance","taskTitle":"Customer Support / Find Public Help Guidance","categoryTitle":"Website tasks","categoryKey":"reported","verdict":"Yes, with a human handoff","tone":"warning","verdictSentence":"Yes, with a human handoff - as of Jun 27, 2026, CrawlDex evidence shows that AI agents can find Public Help Guidance on Humana with a human handoff. 80% task outcome signal across 1 observation; leading observed condition: Public Url Verified.","citation":{"openingParagraph":"As of Jun 27, 2026, CrawlDex verdict for humana.com/customer_support.find_public_help_guidance is Yes, with a human handoff (n=1).","sourceLine":"Source: CrawlDex, 1 observation, June 2026 — https://crawldex.com/sites/humana.com/customer_support.find_public_help_guidance","wordCount":16},"outcomeRate":80,"outcomeSplit":{"success":19,"handoff":46,"partial":15,"blocked":20},"topBlocker":"public_url_verified","bodySections":["attempt","evidence","agent_builders","blockers","handoff"],"gate":{"indexable":true,"reasons":[],"bodySectionCount":5},"paths":{"canonical":"/sites/humana.com/customer_support.find_public_help_guidance","markdown":"/sites/humana.com/customer_support.find_public_help_guidance.md","json":"/sites/humana.com/customer_support.find_public_help_guidance/data","apiStatus":"/api/v1/status/humana.com","apiRecipe":"/api/v1/recipes/humana.com/customer_support.find_public_help_guidance"},"breadcrumbs":[{"name":"Home","href":"/"},{"name":"Website tasks","href":"/tasks"},{"name":"Humana","href":"/sites/humana.com"},{"name":"Customer Support / Find Public Help Guidance","href":"/sites/humana.com/customer_support.find_public_help_guidance"}],"lattice":{"primary":[{"href":"/sites/humana.com","label":"Humana agent reliability report"},{"href":"/tasks","label":"Browse agent task evidence"},{"href":"/submit","label":"Submit an observation for Humana find Public Help Guidance"}],"blockers":[{"href":"/blockers/public_url_verified","label":"Websites with Public Url Verified friction"},{"href":"/blockers/login_required_for_final_action","label":"Websites with Login Required For Final Action friction"},{"href":"/blockers/payment_or_fee_context","label":"Websites with Payment Or Fee Context friction"},{"href":"/blockers/final_action_requires_human","label":"Websites with Final Action Requires Human friction"}],"siblingSites":[{"href":"/sites/adsrvr.org/customer_support.find_public_help_guidance","label":"Adsrvr find Public Help Guidance report","note":"AES 80"},{"href":"/sites/aetna.com/customer_support.find_public_help_guidance","label":"Aetna find Public Help Guidance report","note":"AES 80"},{"href":"/sites/airbnb.com/customer_support.find_public_help_guidance","label":"Airbnb find Public Help Guidance report","note":"AES 80"},{"href":"/sites/alaskaair.com/customer_support.find_public_help_guidance","label":"Alaskaair find Public Help Guidance report","note":"AES 80"}],"otherSiteTasks":[{"href":"/sites/humana.com/insurance.find_coverage_help_guidance","label":"Humana find Coverage Help Guidance report","note":"AES 100"},{"href":"/sites/humana.com/customer_support.find_contact_guidance","label":"Humana find Contact Guidance report","note":"AES 80"},{"href":"/sites/humana.com/healthcare_admin.find_in_network_doctor","label":"Humana find in-network doctor report","note":"AES 80"},{"href":"/sites/humana.com/healthcare_admin.find_member_id_help_guidance","label":"Humana find Member Id Help Guidance report","note":"AES 80"}],"mesh":[{"href":"/sites/att.com/customer_support.find_device_unlock_guidance","label":"Att find Device Unlock Guidance report","note":"Website task evidence"},{"href":"/sites/vanguard.com/finance_bills.download_tax_documents","label":"Vanguard download Tax Documents report","note":"Website task evidence"},{"href":"/sites/paypal.com/finance_bills.find_report_unauthorized_transaction","label":"Paypal find Report Unauthorized Transaction report","note":"Website task evidence"},{"href":"/sites/steampowered.com/customer_support.find_public_help_guidance","label":"Steampowered find Public Help Guidance report","note":"Website task evidence"}]},"metadata":{"title":"Can an AI agent find Public Help Guidance on Humana? (June 2026) - CrawlDex","description":"Yes, with a human handoff on Jun 27, 2026: 80% outcome signal across 1 observation for Humana find Public Help Guidance.","monthYear":"June 2026","lastVerified":"Jun 27, 2026","observations":1},"publisherVoice":{"domain":"humana.com","claimed":false,"statement":null,"agents_welcome":null,"entry_urls":[],"support_channels":[],"deprecation_notice":null,"updated_at":null}}