{"kind":"site-task","row":{"site":"humana.com","category":"reported","task":"insurance.find_claims_help","health":"degraded","aes":80,"confidence":{"score":0.23,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.07 effective weight, Wilson bounds 0.011339-0.999284, and Beta posterior mean 0.510039."},"freshness":{"updated_at":"2026-06-09T19:01:30.386Z","age_days":28.3,"status":"aging","rationale":"Latest evidence is 28.3 days old."},"known_blockers":["login_required"],"recipe_uri":null},"siteName":"Humana","taskPhrase":"find Claims Help","taskTitle":"Insurance / Find Claims Help","categoryTitle":"Website tasks","categoryKey":"reported","verdict":"Yes, with a human handoff","tone":"warning","verdictSentence":"Yes, with a human handoff - as of Jun 9, 2026, CrawlDex evidence shows that AI agents can find Claims Help on Humana with a human handoff. 80% task outcome signal across 1 observation; leading observed condition: Login Required.","citation":{"openingParagraph":"As of Jun 9, 2026, CrawlDex verdict for humana.com/insurance.find_claims_help is Yes, with a human handoff (n=1).","sourceLine":"Source: CrawlDex, 1 observation, June 2026 — https://crawldex.com/sites/humana.com/insurance.find_claims_help","wordCount":16},"outcomeRate":80,"outcomeSplit":{"success":19,"handoff":46,"partial":15,"blocked":20},"topBlocker":"login_required","bodySections":["attempt","evidence","agent_builders","blockers","handoff"],"gate":{"indexable":true,"reasons":[],"bodySectionCount":5},"paths":{"canonical":"/sites/humana.com/insurance.find_claims_help","markdown":"/sites/humana.com/insurance.find_claims_help.md","json":"/sites/humana.com/insurance.find_claims_help/data","apiStatus":"/api/v1/status/humana.com","apiRecipe":"/api/v1/recipes/humana.com/insurance.find_claims_help"},"breadcrumbs":[{"name":"Home","href":"/"},{"name":"Website tasks","href":"/tasks"},{"name":"Humana","href":"/sites/humana.com"},{"name":"Insurance / Find Claims Help","href":"/sites/humana.com/insurance.find_claims_help"}],"lattice":{"primary":[{"href":"/sites/humana.com","label":"Humana agent reliability report"},{"href":"/tasks","label":"Browse agent task evidence"},{"href":"/submit","label":"Submit an observation for Humana find Claims Help"}],"blockers":[{"href":"/blockers/login_required","label":"Websites with Login Required friction"}],"siblingSites":[{"href":"/sites/aetna.com/insurance.find_claims_help","label":"Aetna find Claims Help report","note":"AES 100"},{"href":"/sites/thehartford.com/insurance.find_claims_help","label":"Thehartford find Claims Help report","note":"AES 100"},{"href":"/sites/farmers.com/insurance.find_claims_help","label":"Farmers find Claims Help report","note":"AES 80"},{"href":"/sites/geico.com/insurance.find_claims_help","label":"Geico find Claims Help report","note":"AES 80"}],"otherSiteTasks":[{"href":"/sites/humana.com/insurance.find_coverage_help_guidance","label":"Humana find Coverage Help Guidance report","note":"AES 100"},{"href":"/sites/humana.com/customer_support.find_contact_guidance","label":"Humana find Contact Guidance report","note":"AES 80"},{"href":"/sites/humana.com/customer_support.find_public_help_guidance","label":"Humana find Public Help Guidance report","note":"AES 80"},{"href":"/sites/humana.com/healthcare_admin.find_in_network_doctor","label":"Humana find in-network doctor report","note":"AES 80"}],"mesh":[{"href":"/sites/github.com/customer_support.find_public_help_guidance","label":"Github find Public Help Guidance report","note":"Website task evidence"},{"href":"/sites/uhc.com/healthcare_admin.find_provider_search_guidance","label":"Uhc find Provider Search Guidance report","note":"Website task evidence"},{"href":"/sites/southwest.com/travel.find_baggage_policy","label":"Southwest find Baggage Policy report","note":"Website task evidence"},{"href":"/sites/ftc.gov/customer_support.find_public_contact_options_guidance","label":"Ftc find Public Contact Options Guidance report","note":"Website task evidence"}]},"metadata":{"title":"Can an AI agent find Claims Help on Humana? (June 2026) - CrawlDex","description":"Yes, with a human handoff on Jun 9, 2026: 80% outcome signal across 1 observation for Humana find Claims Help.","monthYear":"June 2026","lastVerified":"Jun 9, 2026","observations":1},"publisherVoice":{"domain":"humana.com","claimed":false,"statement":null,"agents_welcome":null,"entry_urls":[],"support_channels":[],"deprecation_notice":null,"updated_at":null}}