{"kind":"site_page","canonical_path":"/sites/klook.com","markdown_path":"/sites/klook.com.md","json_path":"/sites/klook.com.json","api_path":"/api/v1/status/klook.com","status":{"site":"klook.com","overall_health":"blocked","tasks":[{"site":"klook.com","task":"travel.cancel_third_party_booking","health":"blocked","aes":72,"outcome_rate":0.72,"known_blockers":["login_required","price_mismatch"],"recipe_uri":"recipe://klook.com/travel.cancel_third_party_booking/public-preflight-v1","policy_notes":{"public_path":"Official help or terms surface documents manage-booking, cancellation, refund, or provider-rule handling for third-party travel reservations.","task_family":"cancel","seo_angle":"Klook: Can AI Agents Safely Change or Cancel a Travel Booking?","confidence_note":"Official public help or legal pages expose the high-level path, but booking-specific refund amounts require an authenticated itinerary.","launch_set":"first_300_public_preflight"},"confidence":{"score":0.28,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.080966-0.986852, and Beta posterior mean 0.557037."},"freshness":{"updated_at":"2026-06-09T05:28:32.194Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["top100-travel-65-klookcom-travelcancel-third-party-booking"],"latest_evidence_id":"top100-travel-65-klookcom-travelcancel-third-party-booking","notes":["Official public help or legal pages expose the high-level path, but booking-specific refund amounts require an authenticated itinerary.","Source: https://www.klook.com/en-US/faq/"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Low-trust public web observation from official or public task documentation; treat as directional until measured agent runs arrive."},"dimensions":[{"key":"reachability","score":60,"sample_size":2,"rationale":"Derived from AES 72 and observed friction for reachability."},{"key":"navigability","score":72,"sample_size":2,"rationale":"Derived from AES 72 and observed friction for navigability."},{"key":"task_completability","score":72,"sample_size":2,"rationale":"Derived from AES 72 and observed friction for task_completability."},{"key":"transactability","score":60,"sample_size":2,"rationale":"Derived from AES 72 and observed friction for transactability."},{"key":"recoverability","score":72,"sample_size":2,"rationale":"Derived from AES 72 and observed friction for recoverability."},{"key":"policy_parseability","score":72,"sample_size":2,"rationale":"Derived from AES 72 and observed friction for policy_parseability."},{"key":"trust_safety","score":60,"sample_size":2,"rationale":"Derived from AES 72 and observed friction for trust_safety."},{"key":"efficiency","score":72,"sample_size":2,"rationale":"Derived from AES 72 and observed friction for efficiency."}],"segments":[],"recommended_actions":[{"priority":"high","actor":"agent","action":"Do not book, cancel, change, or pay without explicit user approval.","expected_impact":"Keeps the agent inside documented, reversible, user-approved boundaries."},{"priority":"high","actor":"agent","action":"Require total-price verification immediately before final submission.","expected_impact":"Reduces high-regret transaction errors."}]}],"incidents":[{"id":"incident_klook_com_travel_cancel_third_party_booking","task":"travel.cancel_third_party_booking","severity":"high","opened_at":"2026-06-09T05:28:32.194Z","status":"open","summary":"Blocking friction observed for travel.cancel_third_party_booking: login_required, price_mismatch"}],"confidence":{"score":0.28,"level":"low","sample_size":2,"rationale":"Aggregated across available task-level confidence summaries."},"freshness":{"updated_at":"2026-06-09T05:28:32.194Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["top100-travel-65-klookcom-travelcancel-third-party-booking"],"latest_evidence_id":"top100-travel-65-klookcom-travelcancel-third-party-booking","notes":["Official public help or legal pages expose the high-level path, but booking-specific refund amounts require an authenticated itinerary.","Source: https://www.klook.com/en-US/faq/"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Aggregated across task or site trust summaries."},"recommended_actions":[{"priority":"high","actor":"agent","action":"Do not book, cancel, change, or pay without explicit user approval.","expected_impact":"Keeps the agent inside documented, reversible, user-approved boundaries."},{"priority":"high","actor":"agent","action":"Require total-price verification immediately before final submission.","expected_impact":"Reduces high-regret transaction errors."}]}}