# max.com

Overall health: degraded

| Task | Health | AES | Confidence | Evidence |
| --- | --- | ---: | --- | ---: |
| subscriptions.cancel | degraded | 64 | low 0.27 | 2 |

## Recommended Actions

- Treat biller identification as a mandatory first checkpoint. Avoids claiming success on provider-billed plans that Max cannot cancel directly.
- Capture handoff evidence and pause before accepting retention offers. Keeps user intent explicit during adversarial cancellation flows.