CrawlDex
Preflight detail

max.com

subscriptions.cancel

degraded recipe://subscriptions.cancel/max-cancel-help/v1
Hold / Collect evidence first

Do not trust this route yet

The current evidence set is too thin for a confident agent decision.

Next: Run a canary or submit a trusted outcome before allowing an agent to attempt this unsupervised.
64AES
64% outcome rate
Evidence and trust

low trust

32%
basisBased on 2 evidence samples from catalog reporters.2
sourceSources: public web observation.
nextTreat this as directional until trusted canaries or operator reports arrive.
Confidence low 27%
Evidence 2 public web observation
Freshness 0d fresh
Blockers 2 known friction
Recipe

Determine who bills the subscription, cancel on Max only when Max is the biller, and record the expiration date after confirmation.

active
recipe://subscriptions.cancel/max-cancel-help/v1
  1. Open the official public source page and verify the current task path before acting. Source URL, page title, and task-specific branch are captured.
  2. Enter the task surface only after matching the user's goal to the documented path. Required identity, payment, policy, or JavaScript gate is visible.
  3. Stop at any irreversible, paid, or account-mutating step until the user approves. Final-state language and user approval are captured.
Dimension scores

Why the route scores this way

reachability 52
navigability 64
task completability 52
transactability 64
recoverability 52
policy parseability 64
trust safety 64
efficiency 52
Issue flags

Known blockers

login_requiredhuman_handoff_required
Policy notes
observation methodpublic official help or docs page
observation date2026-06-09
cancellation pathmax subscription page if max billed
billing provider branchrequired
expiration datemust capture after confirmation
source urlshttps://help.max.com/my-en/Answer/Detail/000002526
Recommended actions

Remediation queue

  • highagent
    Treat biller identification as a mandatory first checkpoint. Avoids claiming success on provider-billed plans that Max cannot cancel directly.
  • mediumagent
    Capture handoff evidence and pause before accepting retention offers. Keeps user intent explicit during adversarial cancellation flows.
Agent handoff

Copy this into an agent runbook

subscriptions.cancel
Before attempting subscriptions.cancel on max.com, check CrawlDex. Current verdict: Collect evidence first. Run a canary or submit a trusted outcome before allowing an agent to attempt this unsupervised.
curl -sS -X POST /api/v1/preflight \
  -H 'content-type: application/json' \
  -d '{"site":"max.com","task":"subscriptions.cancel","agent_profile":{"stack":"browser-use","browser_runtime":"playwright"}}'
Preflight contract 
{
  "site": "max.com",
  "task": "subscriptions.cancel",
  "agent_profile": {
    "stack": "browser-use",
    "browser_runtime": "playwright"
  }
}