# mohela.com / education.manage_loan_servicing

Health: degraded
AES: 79
Confidence: low 0.28
Freshness: 0d

## Recipe

Status: active
URI: recipe://mohela.com/education.manage_loan_servicing/public-preflight-v1

1. Open the documented public path for MOHELA: Public pages explain federal loan servicing and programs (e.g., PSLF); account actions require login and identity verification.
2. Check the listed blockers and policy constraints before entering account, payment, booking, or cancellation state.
3. Stop before any irreversible or user-sensitive action and ask for explicit approval.

## Human Approval

Keep the user present for authentication. Do not request, store, or replay credentials or one-time codes.

## Do Not Cross

- Keep the user present for any login, identity verification, or payment step.
- Loan accounts are sensitive; provide procedural info only and keep the user present.
- Provide informational workflow guidance only, not education or admissions advice.

## Success Signals

- Relevant program info summarized
- Repayment/forgiveness steps identified

## Blockers

- login_required

## Recommended Actions

- Keep the user present for any login, identity verification, or payment step. Keeps the agent inside documented, reversible, user-approved boundaries.