{"kind":"site-task","row":{"site":"nationalgridus.com","category":"reported","task":"customer_support.find_service_support_guidance","health":"degraded","aes":80,"confidence":{"score":0.32,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.3 effective weight, Wilson bounds 0.047053-0.996923, and Beta posterior mean 0.539565."},"freshness":{"updated_at":"2026-06-24T00:45:50.240Z","age_days":14,"status":"aging","rationale":"Latest evidence is 14 days old."},"known_blockers":["public_url_verified","login_required_for_final_action","payment_or_fee_context","final_action_requires_human"],"recipe_uri":null},"siteName":"Nationalgridus","taskPhrase":"find Service Support Guidance","taskTitle":"Customer Support / Find Service Support Guidance","categoryTitle":"Website tasks","categoryKey":"reported","verdict":"Yes, with a human handoff","tone":"warning","verdictSentence":"Yes, with a human handoff - as of Jun 24, 2026, CrawlDex evidence shows that AI agents can find Service Support Guidance on Nationalgridus with a human handoff. 80% task outcome signal across 1 observation; leading observed condition: Public Url Verified.","citation":{"openingParagraph":"As of Jun 24, 2026, CrawlDex verdict for nationalgridus.com/customer_support.find_service_support_guidance is Yes, with a human handoff (n=1).","sourceLine":"Source: CrawlDex, 1 observation, June 2026 — https://crawldex.com/sites/nationalgridus.com/customer_support.find_service_support_guidance","wordCount":16},"outcomeRate":80,"outcomeSplit":{"success":19,"handoff":46,"partial":15,"blocked":20},"topBlocker":"public_url_verified","bodySections":["attempt","evidence","agent_builders","blockers","handoff"],"gate":{"indexable":true,"reasons":[],"bodySectionCount":5},"paths":{"canonical":"/sites/nationalgridus.com/customer_support.find_service_support_guidance","markdown":"/sites/nationalgridus.com/customer_support.find_service_support_guidance.md","json":"/sites/nationalgridus.com/customer_support.find_service_support_guidance/data","apiStatus":"/api/v1/status/nationalgridus.com","apiRecipe":"/api/v1/recipes/nationalgridus.com/customer_support.find_service_support_guidance"},"breadcrumbs":[{"name":"Home","href":"/"},{"name":"Website tasks","href":"/tasks"},{"name":"Nationalgridus","href":"/sites/nationalgridus.com"},{"name":"Customer Support / Find Service Support Guidance","href":"/sites/nationalgridus.com/customer_support.find_service_support_guidance"}],"lattice":{"primary":[{"href":"/sites/nationalgridus.com","label":"Nationalgridus agent reliability report"},{"href":"/tasks","label":"Browse agent task evidence"},{"href":"/submit","label":"Submit an observation for Nationalgridus find Service Support Guidance"}],"blockers":[{"href":"/blockers/public_url_verified","label":"Websites with Public Url Verified friction"},{"href":"/blockers/login_required_for_final_action","label":"Websites with Login Required For Final Action friction"},{"href":"/blockers/payment_or_fee_context","label":"Websites with Payment Or Fee Context friction"},{"href":"/blockers/final_action_requires_human","label":"Websites with Final Action Requires Human friction"}],"siblingSites":[{"href":"/sites/att.com/customer_support.find_service_support_guidance","label":"Att find Service Support Guidance report","note":"AES 80"},{"href":"/sites/centurylink.com/customer_support.find_service_support_guidance","label":"Centurylink find Service Support Guidance report","note":"AES 80"},{"href":"/sites/cox.com/customer_support.find_service_support_guidance","label":"Cox find Service Support Guidance report","note":"AES 80"},{"href":"/sites/directv.com/customer_support.find_service_support_guidance","label":"Directv find Service Support Guidance report","note":"AES 80"}],"otherSiteTasks":[{"href":"/sites/nationalgridus.com/account_support.find_account_help_guidance","label":"Nationalgridus find Account Help Guidance report","note":"AES 80"},{"href":"/sites/nationalgridus.com/account_support.find_plan_change_guidance","label":"Nationalgridus find Plan Change Guidance report","note":"AES 80"},{"href":"/sites/nationalgridus.com/customer_support.find_contact_options_guidance","label":"Nationalgridus find Contact Options Guidance report","note":"AES 80"},{"href":"/sites/nationalgridus.com/customer_support.find_installation_help_guidance","label":"Nationalgridus find Installation Help Guidance report","note":"AES 80"}],"mesh":[{"href":"/sites/docusign.com/dev_saas_api.find_developer_surface_guidance","label":"Docusign find Developer Surface Guidance report","note":"Website task evidence"},{"href":"/sites/verizon.com/account_support.find_password_reset_guidance","label":"Verizon find Password Reset Guidance report","note":"Website task evidence"},{"href":"/sites/google.com/dev_saas_api.find_cloud_sql_docs_expansion15","label":"Google find Cloud Sql Docs Expansion15 report","note":"Website task evidence"},{"href":"/sites/regulations.gov/gov_civic.search_public_rulemaking","label":"Regulations search Public Rulemaking report","note":"Website task evidence"}]},"metadata":{"title":"Can an AI agent find Service Support Guidance on Nationalgridus? (June 2026) - CrawlDex","description":"Yes, with a human handoff on Jun 24, 2026: 80% outcome signal across 1 observation for Nationalgridus find Service Support Guidance.","monthYear":"June 2026","lastVerified":"Jun 24, 2026","observations":1},"publisherVoice":{"domain":"nationalgridus.com","claimed":false,"statement":null,"agents_welcome":null,"entry_urls":[],"support_channels":[],"deprecation_notice":null,"updated_at":null}}