# parchment.com

Overall health: degraded

| Task | Health | AES | Confidence | Evidence |
| --- | --- | ---: | --- | ---: |
| education.order_transcript | degraded | 78 | low 0.30 | 3 |

## Recommended Actions

- Keep the user present for any login, identity verification, or payment step. Keeps the agent inside documented, reversible, user-approved boundaries.
- Capture handoff evidence and pause before accepting retention offers. Keeps user intent explicit during adversarial cancellation flows.