{"kind":"site-task","row":{"site":"paypal.com","task":"customer_support.resolution_center","health":"degraded","aes":77,"confidence":{"score":0.28,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.092212-0.991018, and Beta posterior mean 0.57."},"freshness":{"updated_at":"2026-09-16T09:17:40.028Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"known_blockers":["login_required","human_handoff_required"],"recipe_uri":"recipe://paypal.com/customer_support.resolution_center/public-preflight-v1","evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["top100-customer_support-41-paypalcom-customer-supportresolution-center"],"latest_evidence_id":"top100-customer_support-41-paypalcom-customer-supportresolution-center","notes":["Official public support/help source was used for a read-only preflight. Account-specific support, refunds, disputes, recovery, claims, and final submissions require user-present authorization.","Source: https://www.paypal.com/us/smarthelp/home"]},"category":"customer_support"},"siteName":"Paypal","taskPhrase":"resolution Center","taskTitle":"Customer Support / Resolution Center","categoryTitle":"Customer Support","categoryKey":"customer_support","verdict":"Yes, with a human handoff","tone":"warning","verdictSentence":"Yes, with a human handoff - as of Sep 16, 2026, CrawlDex evidence shows that AI agents can resolution Center on Paypal with a human handoff. 77% task outcome signal across 2 observations; leading observed condition: Login Required.","citation":{"openingParagraph":"As of Sep 16, 2026, CrawlDex verdict for paypal.com/customer_support.resolution_center is Yes, with a human handoff (n=2).","sourceLine":"Source: CrawlDex, 2 observations, September 2026 — https://crawldex.com/sites/paypal.com/customer_support.resolution_center","wordCount":16},"outcomeRate":77,"outcomeSplit":{"success":17,"handoff":45,"partial":15,"blocked":23},"topBlocker":"login_required","bodySections":["attempt","evidence","agent_builders","blockers","handoff","recipe"],"gate":{"indexable":true,"reasons":[],"bodySectionCount":6},"paths":{"canonical":"/sites/paypal.com/customer_support.resolution_center","markdown":"/sites/paypal.com/customer_support.resolution_center.md","json":"/sites/paypal.com/customer_support.resolution_center/data","apiStatus":"/api/v1/status/paypal.com","apiRecipe":"/api/v1/recipes/paypal.com/customer_support.resolution_center"},"breadcrumbs":[{"name":"Home","href":"/"},{"name":"Customer Support","href":"/categories/customer_support"},{"name":"Paypal","href":"/sites/paypal.com"},{"name":"Customer Support / Resolution Center","href":"/sites/paypal.com/customer_support.resolution_center"}],"lattice":{"primary":[{"href":"/sites/paypal.com","label":"Paypal agent reliability report"},{"href":"/tasks","label":"Browse agent task evidence"},{"href":"/submit","label":"Submit an observation for Paypal resolution Center"}],"blockers":[{"href":"/blockers/login_required","label":"Websites with Login Required friction"},{"href":"/blockers/human_handoff_required","label":"Websites with Human Handoff Required friction"}],"siblingSites":[{"href":"/sites/airbnb.com/customer_support.resolution_center","label":"Airbnb resolution Center report","note":"AES 79"}],"otherSiteTasks":[{"href":"/sites/paypal.com/account_support.find_account_limited_guidance","label":"Paypal find Account Limited Guidance report","note":"AES 80"},{"href":"/sites/paypal.com/account_support.find_close_account_guidance","label":"Paypal find Close Account Guidance report","note":"AES 80"},{"href":"/sites/paypal.com/account_support.find_password_reset_guidance","label":"Paypal find Password Reset Guidance report","note":"AES 80"},{"href":"/sites/paypal.com/account_support.find_password_reset_help","label":"Paypal find Password Reset Help report","note":"AES 80"}],"mesh":[{"href":"/sites/target.com/customer_support.order_issue","label":"Target order Issue report","note":"Customer Support evidence"},{"href":"/sites/xfinity.com/customer_support.cancel_service","label":"Xfinity cancel service report","note":"Customer Support evidence"},{"href":"/sites/microsoft.com/customer_support.account_recovery","label":"Microsoft account Recovery report","note":"Customer Support evidence"},{"href":"/sites/walmart.com/customer_support.return_or_refund_support","label":"Walmart return Or Refund Support report","note":"Customer Support evidence"}]},"metadata":{"title":"Can an AI agent resolution Center on Paypal? (September 2026) - CrawlDex","description":"Yes, with a human handoff on Sep 16, 2026: 77% outcome signal across 2 observations for Paypal resolution Center.","monthYear":"September 2026","lastVerified":"Sep 16, 2026","observations":2},"publisherVoice":{"domain":"paypal.com","claimed":false,"statement":null,"agents_welcome":null,"entry_urls":[],"support_channels":[],"deprecation_notice":null,"updated_at":null}}