{"kind":"site-task","row":{"site":"pge.com","category":"reported","task":"customer_support.utility_service_help","health":"degraded","aes":80,"confidence":{"score":0.24,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.24 effective weight, Wilson bounds 0.038031-0.997535, and Beta posterior mean 0.53239."},"freshness":{"updated_at":"2026-06-09T14:14:45.110Z","age_days":4.1,"status":"fresh","rationale":"Latest evidence is 4.1 days old."},"known_blockers":["account_or_portal_handoff","support_handoff_available","public_lookup_or_start_flow_available","login_required"],"recipe_uri":null},"siteName":"Pge","taskPhrase":"utility Service Help","taskTitle":"Customer Support / Utility Service Help","categoryTitle":"Reported","categoryKey":"reported","verdict":"Yes, with a human handoff","tone":"warning","verdictSentence":"Yes, with a human handoff - as of Jun 9, 2026, AI agents can utility Service Help on Pge. 80% task outcome signal across 2 observations; main blocker: Account Or Portal Handoff.","outcomeRate":80,"outcomeSplit":{"success":19,"handoff":46,"partial":15,"blocked":20},"topBlocker":"account_or_portal_handoff","bodySections":["attempt","evidence","agent_builders","blockers","handoff"],"gate":{"indexable":true,"reasons":[],"bodySectionCount":5},"paths":{"canonical":"/sites/pge.com/customer_support.utility_service_help","markdown":"/sites/pge.com/customer_support.utility_service_help.md","json":"/sites/pge.com/customer_support.utility_service_help/data","apiStatus":"/api/v1/status/pge.com","apiRecipe":"/api/v1/recipes/pge.com/customer_support.utility_service_help"},"breadcrumbs":[{"name":"Home","href":"/"},{"name":"Reported","href":"/categories/reported"},{"name":"Pge","href":"/sites/pge.com"},{"name":"Customer Support / Utility Service Help","href":"/sites/pge.com/customer_support.utility_service_help"}],"lattice":{"primary":[{"href":"/tasks/customer_support.utility_service_help","label":"All sites where agents utility Service Help"},{"href":"/sites/pge.com","label":"Pge agent reliability report"},{"href":"/categories/reported","label":"Reported agent task category"},{"href":"/rankings/customer_support.utility_service_help","label":"Best and worst sites to utility Service Help"},{"href":"/submit","label":"Submit an observation for Pge utility Service Help"}],"blockers":[{"href":"/blockers/account_or_portal_handoff","label":"Websites with Account Or Portal Handoff friction"},{"href":"/blockers/support_handoff_available","label":"Websites with Support Handoff Available friction"},{"href":"/blockers/public_lookup_or_start_flow_available","label":"Websites with Public Lookup Or Start Flow Available friction"},{"href":"/blockers/login_required","label":"Websites with Login Required friction"}],"siblingSites":[{"href":"/sites/duke-energy.com/customer_support.utility_service_help","label":"Duke Energy utility Service Help report","note":"AES 80"},{"href":"/sites/coned.com/customer_support.utility_service_help","label":"Coned utility Service Help report","note":"AES 80"}],"otherSiteTasks":[{"href":"/sites/pge.com/finance_bills.pay_utility_bill","label":"Pge pay Utility Bill report","note":"AES 80"},{"href":"/sites/pge.com/real_estate_moving.transfer_utility_service","label":"Pge transfer Utility Service report","note":"AES 80"},{"href":"/sites/pge.com/real_estate_moving.transfer_utilities","label":"Pge transfer utilities report","note":"AES 64"},{"href":"/sites/pge.com/finance_bills.update_autopay","label":"Pge update Autopay report","note":"AES 54"}]},"metadata":{"title":"Can an AI agent utility Service Help on Pge? (June 2026) - CrawlDex","description":"Yes, with a human handoff on Jun 9, 2026: 80% outcome signal across 2 observations for Pge utility Service Help.","monthYear":"June 2026","lastVerified":"Jun 9, 2026","observations":2}}