{"kind":"site-task","row":{"site":"slack.com","task":"customer_support.workspace_help","health":"degraded","aes":75,"confidence":{"score":0.28,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.087564-0.98945, and Beta posterior mean 0.564776."},"freshness":{"updated_at":"2026-07-29T07:32:05.858Z","age_days":0.1,"status":"fresh","rationale":"Latest evidence is 0.1 days old."},"known_blockers":["login_required","human_handoff_required"],"recipe_uri":"recipe://slack.com/customer_support.workspace_help/public-preflight-v1","evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["top100-customer_support-71-slackcom-customer-supportworkspace-help"],"latest_evidence_id":"top100-customer_support-71-slackcom-customer-supportworkspace-help","notes":["Official public support/help source was used for a read-only preflight. Account-specific support, refunds, disputes, recovery, claims, and final submissions require user-present authorization.","Source: https://slack.com/help/contact"]},"category":"customer_support"},"siteName":"Slack","taskPhrase":"workspace Help","taskTitle":"Customer Support / Workspace Help","categoryTitle":"Customer Support","categoryKey":"customer_support","verdict":"Yes, with a human handoff","tone":"warning","verdictSentence":"Yes, with a human handoff - as of Jul 29, 2026, CrawlDex evidence shows that AI agents can workspace Help on Slack with a human handoff. 75% task outcome signal across 2 observations; leading observed condition: Login Required.","citation":{"openingParagraph":"As of Jul 29, 2026, CrawlDex verdict for slack.com/customer_support.workspace_help is Yes, with a human handoff (n=2).","sourceLine":"Source: CrawlDex, 2 observations, July 2026 — https://crawldex.com/sites/slack.com/customer_support.workspace_help","wordCount":16},"outcomeRate":75,"outcomeSplit":{"success":16,"handoff":44,"partial":15,"blocked":25},"topBlocker":"login_required","bodySections":["attempt","evidence","agent_builders","blockers","handoff","recipe"],"gate":{"indexable":true,"reasons":[],"bodySectionCount":6},"paths":{"canonical":"/sites/slack.com/customer_support.workspace_help","markdown":"/sites/slack.com/customer_support.workspace_help.md","json":"/sites/slack.com/customer_support.workspace_help/data","apiStatus":"/api/v1/status/slack.com","apiRecipe":"/api/v1/recipes/slack.com/customer_support.workspace_help"},"breadcrumbs":[{"name":"Home","href":"/"},{"name":"Customer Support","href":"/categories/customer_support"},{"name":"Slack","href":"/sites/slack.com"},{"name":"Customer Support / Workspace Help","href":"/sites/slack.com/customer_support.workspace_help"}],"lattice":{"primary":[{"href":"/sites/slack.com","label":"Slack agent reliability report"},{"href":"/tasks","label":"Browse agent task evidence"},{"href":"/submit","label":"Submit an observation for Slack workspace Help"}],"blockers":[{"href":"/blockers/login_required","label":"Websites with Login Required friction"},{"href":"/blockers/human_handoff_required","label":"Websites with Human Handoff Required friction"}],"siblingSites":[],"otherSiteTasks":[{"href":"/sites/slack.com/subscriptions.cancel","label":"Slack cancel a subscription report","note":"AES 79"},{"href":"/sites/slack.com/dev_saas_api.find_billing_docs","label":"Slack find Billing Docs report","note":"AES 100"},{"href":"/sites/slack.com/account_support.find_admin_roles_docs","label":"Slack find Admin Roles Docs report","note":"AES 80"},{"href":"/sites/slack.com/account_support.find_login_help","label":"Slack find Login Help report","note":"AES 80"}],"mesh":[{"href":"/sites/spectrum.com/customer_support.service_or_billing_help","label":"Spectrum service Or Billing Help report","note":"Customer Support evidence"},{"href":"/sites/linkedin.com/customer_support.account_or_premium_help","label":"Linkedin account Or Premium Help report","note":"Customer Support evidence"},{"href":"/sites/snapchat.com/customer_support.account_access_help","label":"Snapchat account Access Help report","note":"Customer Support evidence"},{"href":"/sites/t-mobile.com/customer_support.cancel_service","label":"T Mobile cancel service report","note":"Customer Support evidence"}]},"metadata":{"title":"Can an AI agent workspace Help on Slack? (July 2026) - CrawlDex","description":"Yes, with a human handoff on Jul 29, 2026: 75% outcome signal across 2 observations for Slack workspace Help.","monthYear":"July 2026","lastVerified":"Jul 29, 2026","observations":2},"publisherVoice":{"domain":"slack.com","claimed":false,"statement":null,"agents_welcome":null,"entry_urls":[],"support_channels":[],"deprecation_notice":null,"updated_at":null}}