{"kind":"site","site":"steampowered.com","siteName":"Steampowered","rows":[{"row":{"site":"steampowered.com","category":"reported","task":"account_support.find_account_help_guidance","health":"degraded","aes":80,"confidence":{"score":0.32,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.4 effective weight, Wilson bounds 0.060522-0.99599, and Beta posterior mean 0.549943."},"freshness":{"updated_at":"2026-06-27T07:19:29.448Z","age_days":2.2,"status":"fresh","rationale":"Latest evidence is 2.2 days old."},"known_blockers":["public_url_verified","login_required_for_final_action","final_action_requires_human"],"recipe_uri":null},"siteName":"Steampowered","taskPhrase":"find Account Help Guidance","taskTitle":"Account Support / Find Account Help Guidance","categoryTitle":"Reported","verdict":"Yes, with a human handoff","tone":"warning","outcomeSplit":{"success":19,"handoff":46,"partial":15,"blocked":20},"href":"/sites/steampowered.com/account_support.find_account_help_guidance"},{"row":{"site":"steampowered.com","category":"reported","task":"account_support.find_password_reset_guidance","health":"degraded","aes":80,"confidence":{"score":0.32,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.4 effective weight, Wilson bounds 0.060522-0.99599, and Beta posterior mean 0.549943."},"freshness":{"updated_at":"2026-06-27T07:19:29.494Z","age_days":2.2,"status":"fresh","rationale":"Latest evidence is 2.2 days old."},"known_blockers":["public_url_verified","login_required_for_final_action","payment_or_fee_context","final_action_requires_human"],"recipe_uri":null},"siteName":"Steampowered","taskPhrase":"find Password Reset Guidance","taskTitle":"Account Support / Find Password Reset Guidance","categoryTitle":"Reported","verdict":"Yes, with a human handoff","tone":"warning","outcomeSplit":{"success":19,"handoff":46,"partial":15,"blocked":20},"href":"/sites/steampowered.com/account_support.find_password_reset_guidance"},{"row":{"site":"steampowered.com","category":"reported","task":"commerce.request_game_refund_guidance","health":"degraded","aes":80,"confidence":{"score":0.32,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.4 effective weight, Wilson bounds 0.060522-0.99599, and Beta posterior mean 0.549943."},"freshness":{"updated_at":"2026-06-27T07:19:04.718Z","age_days":2.2,"status":"fresh","rationale":"Latest evidence is 2.2 days old."},"known_blockers":["public_url_verified","login_required_for_final_action","final_action_requires_human"],"recipe_uri":null},"siteName":"Steampowered","taskPhrase":"request Game Refund Guidance","taskTitle":"Commerce / Request Game Refund Guidance","categoryTitle":"Reported","verdict":"Yes, with a human handoff","tone":"warning","outcomeSplit":{"success":19,"handoff":46,"partial":15,"blocked":20},"href":"/sites/steampowered.com/commerce.request_game_refund_guidance"},{"row":{"site":"steampowered.com","category":"reported","task":"customer_support.find_contact_options_guidance","health":"degraded","aes":80,"confidence":{"score":0.32,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.4 effective weight, Wilson bounds 0.060315-0.996004, and Beta posterior mean 0.549786."},"freshness":{"updated_at":"2026-06-27T03:24:10.936Z","age_days":2.3,"status":"fresh","rationale":"Latest evidence is 2.3 days old."},"known_blockers":["public_url_verified","login_required_for_final_action","payment_or_fee_context","final_action_requires_human"],"recipe_uri":null},"siteName":"Steampowered","taskPhrase":"find Contact Options Guidance","taskTitle":"Customer Support / Find Contact Options Guidance","categoryTitle":"Reported","verdict":"Yes, with a human handoff","tone":"warning","outcomeSplit":{"success":19,"handoff":46,"partial":15,"blocked":20},"href":"/sites/steampowered.com/customer_support.find_contact_options_guidance"},{"row":{"site":"steampowered.com","category":"reported","task":"customer_support.find_help_center_guidance","health":"degraded","aes":80,"confidence":{"score":0.32,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.4 effective weight, Wilson bounds 0.060522-0.99599, and Beta posterior mean 0.549943."},"freshness":{"updated_at":"2026-06-27T07:19:29.538Z","age_days":2.2,"status":"fresh","rationale":"Latest evidence is 2.2 days old."},"known_blockers":["public_url_verified","login_required_for_final_action","payment_or_fee_context","final_action_requires_human"],"recipe_uri":null},"siteName":"Steampowered","taskPhrase":"find Help Center Guidance","taskTitle":"Customer Support / Find Help Center Guidance","categoryTitle":"Reported","verdict":"Yes, with a human handoff","tone":"warning","outcomeSplit":{"success":19,"handoff":46,"partial":15,"blocked":20},"href":"/sites/steampowered.com/customer_support.find_help_center_guidance"},{"row":{"site":"steampowered.com","category":"reported","task":"customer_support.find_public_help_guidance","health":"degraded","aes":80,"confidence":{"score":0.32,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.4 effective weight, Wilson bounds 0.060471-0.995993, and Beta posterior mean 0.549904."},"freshness":{"updated_at":"2026-06-27T06:21:17.202Z","age_days":2.2,"status":"fresh","rationale":"Latest evidence is 2.2 days old."},"known_blockers":["public_url_verified","login_required_for_final_action","payment_or_fee_context","final_action_requires_human"],"recipe_uri":null},"siteName":"Steampowered","taskPhrase":"find Public Help Guidance","taskTitle":"Customer Support / Find Public Help Guidance","categoryTitle":"Reported","verdict":"Yes, with a human handoff","tone":"warning","outcomeSplit":{"success":19,"handoff":46,"partial":15,"blocked":20},"href":"/sites/steampowered.com/customer_support.find_public_help_guidance"},{"row":{"site":"steampowered.com","category":"reported","task":"finance_bills.find_autopay_guidance","health":"degraded","aes":80,"confidence":{"score":0.32,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.35 effective weight, Wilson bounds 0.05374-0.996463, and Beta posterior mean 0.544766."},"freshness":{"updated_at":"2026-06-21T16:22:26.164Z","age_days":7.8,"status":"aging","rationale":"Latest evidence is 7.8 days old."},"known_blockers":["public_url_verified","login_required_for_final_action","payment_or_fee_context","final_action_requires_human"],"recipe_uri":null},"siteName":"Steampowered","taskPhrase":"find Autopay Guidance","taskTitle":"Finance Bills / Find Autopay Guidance","categoryTitle":"Reported","verdict":"Yes, with a human handoff","tone":"warning","outcomeSplit":{"success":19,"handoff":46,"partial":15,"blocked":20},"href":"/sites/steampowered.com/finance_bills.find_autopay_guidance"},{"row":{"site":"steampowered.com","category":"reported","task":"finance_bills.find_bill_payment_help_guidance","health":"degraded","aes":80,"confidence":{"score":0.32,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.35 effective weight, Wilson bounds 0.05374-0.996463, and Beta posterior mean 0.544766."},"freshness":{"updated_at":"2026-06-21T16:22:26.175Z","age_days":7.8,"status":"aging","rationale":"Latest evidence is 7.8 days old."},"known_blockers":["public_url_verified","login_required_for_final_action","payment_or_fee_context","final_action_requires_human"],"recipe_uri":null},"siteName":"Steampowered","taskPhrase":"find Bill Payment Help Guidance","taskTitle":"Finance Bills / Find Bill Payment Help Guidance","categoryTitle":"Reported","verdict":"Yes, with a human handoff","tone":"warning","outcomeSplit":{"success":19,"handoff":46,"partial":15,"blocked":20},"href":"/sites/steampowered.com/finance_bills.find_bill_payment_help_guidance"},{"row":{"site":"steampowered.com","category":"reported","task":"finance_bills.find_billing_help_guidance","health":"degraded","aes":80,"confidence":{"score":0.32,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.4 effective weight, Wilson bounds 0.060531-0.995989, and Beta posterior mean 0.549949."},"freshness":{"updated_at":"2026-06-27T07:28:59.073Z","age_days":2.2,"status":"fresh","rationale":"Latest evidence is 2.2 days old."},"known_blockers":["public_url_verified","login_required_for_final_action","payment_or_fee_context","final_action_requires_human"],"recipe_uri":null},"siteName":"Steampowered","taskPhrase":"find Billing Help Guidance","taskTitle":"Finance Bills / Find Billing Help Guidance","categoryTitle":"Reported","verdict":"Yes, with a human handoff","tone":"warning","outcomeSplit":{"success":19,"handoff":46,"partial":15,"blocked":20},"href":"/sites/steampowered.com/finance_bills.find_billing_help_guidance"},{"row":{"site":"steampowered.com","category":"reported","task":"finance_bills.find_payment_method_guidance","health":"degraded","aes":80,"confidence":{"score":0.32,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.4 effective weight, Wilson bounds 0.060473-0.995993, and Beta posterior mean 0.549905."},"freshness":{"updated_at":"2026-06-27T06:23:27.733Z","age_days":2.2,"status":"fresh","rationale":"Latest evidence is 2.2 days old."},"known_blockers":["public_url_verified","login_required_for_final_action","payment_or_fee_context","final_action_requires_human"],"recipe_uri":null},"siteName":"Steampowered","taskPhrase":"find Payment Method Guidance","taskTitle":"Finance Bills / Find Payment Method Guidance","categoryTitle":"Reported","verdict":"Yes, with a human handoff","tone":"warning","outcomeSplit":{"success":19,"handoff":46,"partial":15,"blocked":20},"href":"/sites/steampowered.com/finance_bills.find_payment_method_guidance"},{"row":{"site":"steampowered.com","category":"reported","task":"finance_bills.find_service_outage_credit_guidance","health":"degraded","aes":80,"confidence":{"score":0.32,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.35 effective weight, Wilson bounds 0.053741-0.996463, and Beta posterior mean 0.544766."},"freshness":{"updated_at":"2026-06-21T16:22:48.320Z","age_days":7.8,"status":"aging","rationale":"Latest evidence is 7.8 days old."},"known_blockers":["public_url_verified","login_required_for_final_action","payment_or_fee_context","final_action_requires_human"],"recipe_uri":null},"siteName":"Steampowered","taskPhrase":"find Service Outage Credit Guidance","taskTitle":"Finance Bills / Find Service Outage Credit Guidance","categoryTitle":"Reported","verdict":"Yes, with a human handoff","tone":"warning","outcomeSplit":{"success":19,"handoff":46,"partial":15,"blocked":20},"href":"/sites/steampowered.com/finance_bills.find_service_outage_credit_guidance"},{"row":{"site":"steampowered.com","category":"reported","task":"subscriptions.cancel_subscription_guidance","health":"degraded","aes":80,"confidence":{"score":0.32,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.4 effective weight, Wilson bounds 0.060531-0.995989, and Beta posterior mean 0.549949."},"freshness":{"updated_at":"2026-06-27T07:28:59.069Z","age_days":2.2,"status":"fresh","rationale":"Latest evidence is 2.2 days old."},"known_blockers":["public_url_verified","login_required_for_final_action","payment_or_fee_context","final_action_requires_human"],"recipe_uri":null},"siteName":"Steampowered","taskPhrase":"cancel Subscription Guidance","taskTitle":"Subscriptions / Cancel Subscription Guidance","categoryTitle":"Reported","verdict":"Yes, with a human handoff","tone":"warning","outcomeSplit":{"success":19,"handoff":46,"partial":15,"blocked":20},"href":"/sites/steampowered.com/subscriptions.cancel_subscription_guidance"},{"row":{"site":"steampowered.com","category":"reported","task":"subscriptions.find_plan_management_guidance","health":"degraded","aes":80,"confidence":{"score":0.32,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.4 effective weight, Wilson bounds 0.060473-0.995993, and Beta posterior mean 0.549905."},"freshness":{"updated_at":"2026-06-27T06:23:27.674Z","age_days":2.2,"status":"fresh","rationale":"Latest evidence is 2.2 days old."},"known_blockers":["public_url_verified","login_required_for_final_action","final_action_requires_human"],"recipe_uri":null},"siteName":"Steampowered","taskPhrase":"find Plan Management Guidance","taskTitle":"Subscriptions / Find Plan Management Guidance","categoryTitle":"Reported","verdict":"Yes, with a human handoff","tone":"warning","outcomeSplit":{"success":19,"handoff":46,"partial":15,"blocked":20},"href":"/sites/steampowered.com/subscriptions.find_plan_management_guidance"},{"row":{"site":"steampowered.com","category":"reported","task":"subscriptions.find_refund_policy_guidance","health":"degraded","aes":80,"confidence":{"score":0.32,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.4 effective weight, Wilson bounds 0.060473-0.995993, and Beta posterior mean 0.549905."},"freshness":{"updated_at":"2026-06-27T06:23:27.900Z","age_days":2.2,"status":"fresh","rationale":"Latest evidence is 2.2 days old."},"known_blockers":["public_url_verified","login_required_for_final_action","payment_or_fee_context","final_action_requires_human"],"recipe_uri":null},"siteName":"Steampowered","taskPhrase":"find Refund Policy Guidance","taskTitle":"Subscriptions / Find Refund Policy Guidance","categoryTitle":"Reported","verdict":"Yes, with a human handoff","tone":"warning","outcomeSplit":{"success":19,"handoff":46,"partial":15,"blocked":20},"href":"/sites/steampowered.com/subscriptions.find_refund_policy_guidance"}],"primaryCategoryKey":"reported","primaryCategoryTitle":"Reported","overallHealth":"degraded","verdict":"Partially","tone":"warning","averageAes":80,"bestTask":{"row":{"site":"steampowered.com","category":"reported","task":"account_support.find_account_help_guidance","health":"degraded","aes":80,"confidence":{"score":0.32,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.4 effective weight, Wilson bounds 0.060522-0.99599, and Beta posterior mean 0.549943."},"freshness":{"updated_at":"2026-06-27T07:19:29.448Z","age_days":2.2,"status":"fresh","rationale":"Latest evidence is 2.2 days old."},"known_blockers":["public_url_verified","login_required_for_final_action","final_action_requires_human"],"recipe_uri":null},"siteName":"Steampowered","taskPhrase":"find Account Help Guidance","taskTitle":"Account Support / Find Account Help Guidance","categoryTitle":"Reported","verdict":"Yes, with a human handoff","tone":"warning","outcomeSplit":{"success":19,"handoff":46,"partial":15,"blocked":20},"href":"/sites/steampowered.com/account_support.find_account_help_guidance"},"worstTask":{"row":{"site":"steampowered.com","category":"reported","task":"account_support.find_account_help_guidance","health":"degraded","aes":80,"confidence":{"score":0.32,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.4 effective weight, Wilson bounds 0.060522-0.99599, and Beta posterior mean 0.549943."},"freshness":{"updated_at":"2026-06-27T07:19:29.448Z","age_days":2.2,"status":"fresh","rationale":"Latest evidence is 2.2 days old."},"known_blockers":["public_url_verified","login_required_for_final_action","final_action_requires_human"],"recipe_uri":null},"siteName":"Steampowered","taskPhrase":"find Account Help Guidance","taskTitle":"Account Support / Find Account Help Guidance","categoryTitle":"Reported","verdict":"Yes, with a human handoff","tone":"warning","outcomeSplit":{"success":19,"handoff":46,"partial":15,"blocked":20},"href":"/sites/steampowered.com/account_support.find_account_help_guidance"},"blockers":["final_action_requires_human","login_required_for_final_action","payment_or_fee_context","public_url_verified"],"gate":{"indexable":true,"reasons":[]},"paths":{"canonical":"/sites/steampowered.com","markdown":"/sites/steampowered.com.md","json":"/sites/steampowered.com/data","apiStatus":"/api/v1/status/steampowered.com","badge":"/badge/steampowered.com.svg"},"breadcrumbs":[{"name":"Home","href":"/"},{"name":"Reported","href":"/categories/reported"},{"name":"Steampowered","href":"/sites/steampowered.com"}],"lattice":{"primary":[{"href":"/tasks/account_support.find_account_help_guidance","label":"Compare all sites for find Account Help Guidance"},{"href":"/rankings/account_support.find_account_help_guidance","label":"Rankings for find Account Help Guidance"},{"href":"/submit","label":"Submit an observation for Steampowered"}],"categories":[{"href":"/categories/reported","label":"Reported category reports"}],"tasks":[{"href":"/sites/steampowered.com/subscriptions.cancel_subscription_guidance","label":"Steampowered cancel Subscription Guidance report","note":"AES 80"},{"href":"/sites/steampowered.com/account_support.find_account_help_guidance","label":"Steampowered find Account Help Guidance report","note":"AES 80"},{"href":"/sites/steampowered.com/finance_bills.find_autopay_guidance","label":"Steampowered find Autopay Guidance report","note":"AES 80"},{"href":"/sites/steampowered.com/finance_bills.find_bill_payment_help_guidance","label":"Steampowered find Bill Payment Help Guidance report","note":"AES 80"},{"href":"/sites/steampowered.com/finance_bills.find_billing_help_guidance","label":"Steampowered find Billing Help Guidance report","note":"AES 80"},{"href":"/sites/steampowered.com/customer_support.find_contact_options_guidance","label":"Steampowered find Contact Options Guidance report","note":"AES 80"},{"href":"/sites/steampowered.com/customer_support.find_help_center_guidance","label":"Steampowered find Help Center Guidance report","note":"AES 80"},{"href":"/sites/steampowered.com/account_support.find_password_reset_guidance","label":"Steampowered find Password Reset Guidance report","note":"AES 80"},{"href":"/sites/steampowered.com/finance_bills.find_payment_method_guidance","label":"Steampowered find Payment Method Guidance report","note":"AES 80"},{"href":"/sites/steampowered.com/subscriptions.find_plan_management_guidance","label":"Steampowered find Plan Management Guidance report","note":"AES 80"},{"href":"/sites/steampowered.com/customer_support.find_public_help_guidance","label":"Steampowered find Public Help Guidance report","note":"AES 80"},{"href":"/sites/steampowered.com/subscriptions.find_refund_policy_guidance","label":"Steampowered find Refund Policy Guidance report","note":"AES 80"},{"href":"/sites/steampowered.com/finance_bills.find_service_outage_credit_guidance","label":"Steampowered find Service Outage Credit Guidance report","note":"AES 80"},{"href":"/sites/steampowered.com/commerce.request_game_refund_guidance","label":"Steampowered request Game Refund Guidance report","note":"AES 80"}]},"metadata":{"title":"Can AI agents use Steampowered? Agent reliability report - CrawlDex","description":"Partially for Steampowered: 14 measured tasks, 14 observations, last verified Jun 27, 2026.","lastVerified":"Jun 27, 2026","observations":14,"taskCount":14}}