{"kind":"site-task","row":{"site":"support.edx.org","category":"reported","task":"education.find_learner_help_guidance","health":"constrained","aes":40,"confidence":{"score":0.32,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.32 effective weight, Wilson bounds 0.012796-0.971663, and Beta posterior mean 0.486071."},"freshness":{"updated_at":"2026-06-26T18:26:55.241Z","age_days":11.3,"status":"aging","rationale":"Latest evidence is 11.3 days old."},"known_blockers":["public_url_verified","sparse_public_text"],"recipe_uri":null},"siteName":"Support","taskPhrase":"find Learner Help Guidance","taskTitle":"Education / Find Learner Help Guidance","categoryTitle":"Website tasks","categoryKey":"reported","verdict":"Yes, with a human handoff","tone":"warning","verdictSentence":"Yes, with a human handoff - as of Jun 26, 2026, CrawlDex evidence shows that AI agents can find Learner Help Guidance on Support with a human handoff. 40% task outcome signal across 1 observation; leading observed condition: Public Url Verified.","citation":{"openingParagraph":"As of Jun 26, 2026, CrawlDex verdict for support.edx.org/education.find_learner_help_guidance is Yes, with a human handoff (n=1).","sourceLine":"Source: CrawlDex, 1 observation, June 2026 — https://crawldex.com/sites/support.edx.org/education.find_learner_help_guidance","wordCount":16},"outcomeRate":40,"outcomeSplit":{"success":6,"handoff":35,"partial":12,"blocked":47},"topBlocker":"public_url_verified","bodySections":["attempt","evidence","agent_builders","blockers","handoff"],"gate":{"indexable":true,"reasons":[],"bodySectionCount":5},"paths":{"canonical":"/sites/support.edx.org/education.find_learner_help_guidance","markdown":"/sites/support.edx.org/education.find_learner_help_guidance.md","json":"/sites/support.edx.org/education.find_learner_help_guidance/data","apiStatus":"/api/v1/status/support.edx.org","apiRecipe":"/api/v1/recipes/support.edx.org/education.find_learner_help_guidance"},"breadcrumbs":[{"name":"Home","href":"/"},{"name":"Website tasks","href":"/tasks"},{"name":"Support","href":"/sites/support.edx.org"},{"name":"Education / Find Learner Help Guidance","href":"/sites/support.edx.org/education.find_learner_help_guidance"}],"lattice":{"primary":[{"href":"/sites/support.edx.org","label":"Support agent reliability report"},{"href":"/tasks","label":"Browse agent task evidence"},{"href":"/submit","label":"Submit an observation for Support find Learner Help Guidance"}],"blockers":[{"href":"/blockers/public_url_verified","label":"Websites with Public Url Verified friction"},{"href":"/blockers/sparse_public_text","label":"Websites with Sparse Public Text friction"}],"siblingSites":[{"href":"/sites/coursera.support/education.find_learner_help_guidance","label":"Coursera find Learner Help Guidance report","note":"AES 40"}],"otherSiteTasks":[{"href":"/sites/support.edx.org/customer_support.find_public_support_guidance","label":"Support find Public Support Guidance report","note":"AES 80"},{"href":"/sites/support.edx.org/education.find_refund_policy_help","label":"Support find Refund Policy Help report","note":"AES 40"}],"mesh":[{"href":"/sites/usa.gov/finance_bills.find_help_with_bills_guidance","label":"Usa find Help With Bills Guidance report","note":"Website task evidence"},{"href":"/sites/humana.com/customer_support.find_public_help_guidance","label":"Humana find Public Help Guidance report","note":"Website task evidence"},{"href":"/sites/help.imdb.com/customer_support.find_public_help_center_guidance","label":"Help find Public Help Center Guidance report","note":"Website task evidence"},{"href":"/sites/healthcare.gov/insurance.find_coverage_info","label":"Healthcare find Coverage Info report","note":"Website task evidence"}]},"metadata":{"title":"Can an AI agent find Learner Help Guidance on Support? (June 2026) - CrawlDex","description":"Yes, with a human handoff on Jun 26, 2026: 40% outcome signal across 1 observation for Support find Learner Help Guidance.","monthYear":"June 2026","lastVerified":"Jun 26, 2026","observations":1},"publisherVoice":{"domain":"support.edx.org","claimed":false,"statement":null,"agents_welcome":null,"entry_urls":[],"support_channels":[],"deprecation_notice":null,"updated_at":null}}