{"kind":"site-task","row":{"site":"support.roku.com","category":"reported","task":"customer_support.find_device_support_help","health":"degraded","aes":80,"confidence":{"score":0.23,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.07 effective weight, Wilson bounds 0.011322-0.999285, and Beta posterior mean 0.510024."},"freshness":{"updated_at":"2026-06-09T17:26:54.605Z","age_days":28.3,"status":"aging","rationale":"Latest evidence is 28.3 days old."},"known_blockers":["login_required","hidden_modal","forced_account_creation"],"recipe_uri":null},"siteName":"Support","taskPhrase":"find Device Support Help","taskTitle":"Customer Support / Find Device Support Help","categoryTitle":"Website tasks","categoryKey":"reported","verdict":"Yes, with a human handoff","tone":"warning","verdictSentence":"Yes, with a human handoff - as of Jun 9, 2026, CrawlDex evidence shows that AI agents can find Device Support Help on Support with a human handoff. 80% task outcome signal across 1 observation; leading observed condition: Login Required.","citation":{"openingParagraph":"As of Jun 9, 2026, CrawlDex verdict for support.roku.com/customer_support.find_device_support_help is Yes, with a human handoff (n=1).","sourceLine":"Source: CrawlDex, 1 observation, June 2026 — https://crawldex.com/sites/support.roku.com/customer_support.find_device_support_help","wordCount":16},"outcomeRate":80,"outcomeSplit":{"success":19,"handoff":46,"partial":15,"blocked":20},"topBlocker":"login_required","bodySections":["attempt","evidence","agent_builders","blockers","handoff"],"gate":{"indexable":true,"reasons":[],"bodySectionCount":5},"paths":{"canonical":"/sites/support.roku.com/customer_support.find_device_support_help","markdown":"/sites/support.roku.com/customer_support.find_device_support_help.md","json":"/sites/support.roku.com/customer_support.find_device_support_help/data","apiStatus":"/api/v1/status/support.roku.com","apiRecipe":"/api/v1/recipes/support.roku.com/customer_support.find_device_support_help"},"breadcrumbs":[{"name":"Home","href":"/"},{"name":"Website tasks","href":"/tasks"},{"name":"Support","href":"/sites/support.roku.com"},{"name":"Customer Support / Find Device Support Help","href":"/sites/support.roku.com/customer_support.find_device_support_help"}],"lattice":{"primary":[{"href":"/sites/support.roku.com","label":"Support agent reliability report"},{"href":"/tasks","label":"Browse agent task evidence"},{"href":"/submit","label":"Submit an observation for Support find Device Support Help"}],"blockers":[{"href":"/blockers/login_required","label":"Websites with Login Required friction"},{"href":"/blockers/hidden_modal","label":"Websites with Hidden Modal friction"},{"href":"/blockers/forced_account_creation","label":"Websites with Forced Account Creation friction"}],"siblingSites":[],"otherSiteTasks":[{"href":"/sites/support.roku.com/account_support.find_password_reset_guidance","label":"Support find Password Reset Guidance report","note":"AES 80"},{"href":"/sites/support.roku.com/customer_support.find_device_activation_guidance","label":"Support find Device Activation Guidance report","note":"AES 80"},{"href":"/sites/support.roku.com/subscriptions.cancel_subscription_help","label":"Support cancel Subscription Help report","note":"AES 80"},{"href":"/sites/support.roku.com/subscriptions.find_manage_subscriptions_guidance","label":"Support find Manage Subscriptions Guidance report","note":"AES 80"}],"mesh":[{"href":"/sites/netflix.com/account_support.find_update_email_guidance","label":"Netflix find Update Email Guidance report","note":"Website task evidence"},{"href":"/sites/google.com/dev_saas_api.find_vertex_ai_docs","label":"Google find Vertex Ai Docs report","note":"Website task evidence"},{"href":"/sites/starbucks.com/finance_bills.find_gift_card_help_guidance","label":"Starbucks find Gift Card Help Guidance report","note":"Website task evidence"},{"href":"/sites/twilio.com/dev_saas_api.find_conversations_docs","label":"Twilio find Conversations Docs report","note":"Website task evidence"}]},"metadata":{"title":"Can an AI agent find Device Support Help on Support? (June 2026) - CrawlDex","description":"Yes, with a human handoff on Jun 9, 2026: 80% outcome signal across 1 observation for Support find Device Support Help.","monthYear":"June 2026","lastVerified":"Jun 9, 2026","observations":1},"publisherVoice":{"domain":"support.roku.com","claimed":false,"statement":null,"agents_welcome":null,"entry_urls":[],"support_channels":[],"deprecation_notice":null,"updated_at":null}}