{"kind":"site_task_page","canonical_url":"https://crawldex.com/sites/uber.com/customer_support.ride_issue","canonical_path":"/sites/uber.com/customer_support.ride_issue","markdown_path":"/sites/uber.com/customer_support.ride_issue.md","json_path":"/sites/uber.com/customer_support.ride_issue.json","api_paths":{"preflight":"/api/v1/preflight","recipe":"/api/v1/recipes/uber.com/customer_support.ride_issue","report_observation":"/api/v1/runs"},"question_answered":"Can an AI agent safely do this task on this website, and what will block it?","site":"uber.com","task":"customer_support.ride_issue","task_attempt":{"health":"degraded","aes":78,"outcome_rate":0.78,"recommendation":"Use public help/contact pages only until the user is present and has authorized account-specific support.","human_approval_required":"required_for_authentication","should_stop_before_irreversible_action":true},"blockers":["login_required","human_handoff_required"],"what_not_to_click":["Use public help/contact pages only until the user is present and has authorized account-specific support.","Do not submit contact forms, support chats, warranty claims, refunds, complaints, chargebacks, or account-recovery requests during corpus collection.","Capture required information, escalation path, and case-ID/confirmation expectations before any user-approved handoff."],"success_signals":["Support case number or reference ID","Confirmation email or transcript","Visible ticket, refund, warranty, complaint, or account-recovery status"],"public_sources":["https://help.uber.com/"],"policy_notes":{"public_path":"Uber official public help/contact source -> select account, order, billing, refund, warranty, complaint, or service issue -> collect required identifiers and stop before submitting any support request, chat, claim, appeal, or account-recovery action.","task_family":"support","seo_angle":"Uber customer support preflight for AI agents: account gates, handoffs, and case signals","confidence_note":"Official public support/help source was used for a read-only preflight. 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