{"kind":"site-task","row":{"site":"verizon.com","category":"customer_support","task":"customer_support.cancel_service","health":"constrained","aes":52,"confidence":{"score":0.27,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.043284-0.962882, and Beta posterior mean 0.505185."},"freshness":{"updated_at":"2026-06-17T02:11:17.427Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"known_blockers":["login_required","human_handoff_required"],"recipe_uri":"recipe://customer_support.cancel_service/verizon-fios-disconnect/v1"},"siteName":"Verizon","taskPhrase":"cancel service","taskTitle":"Cancel service","categoryTitle":"Customer Support","categoryKey":"customer_support","verdict":"Yes, with a human handoff","tone":"warning","verdictSentence":"Yes, with a human handoff - as of Jun 17, 2026, AI agents can cancel service on Verizon. 52% task outcome signal across 2 observations; main blocker: Login Required.","outcomeRate":52,"outcomeSplit":{"success":9,"handoff":38,"partial":13,"blocked":40},"topBlocker":"login_required","bodySections":["attempt","evidence","agent_builders","blockers","handoff","recipe"],"gate":{"indexable":true,"reasons":[],"bodySectionCount":6},"paths":{"canonical":"/sites/verizon.com/customer_support.cancel_service","markdown":"/sites/verizon.com/customer_support.cancel_service.md","json":"/sites/verizon.com/customer_support.cancel_service/data","apiStatus":"/api/v1/status/verizon.com","apiRecipe":"/api/v1/recipes/verizon.com/customer_support.cancel_service"},"breadcrumbs":[{"name":"Home","href":"/"},{"name":"Customer Support","href":"/categories/customer_support"},{"name":"Verizon","href":"/sites/verizon.com"},{"name":"Cancel service","href":"/sites/verizon.com/customer_support.cancel_service"}],"lattice":{"primary":[{"href":"/tasks/customer_support.cancel_service","label":"All sites where agents cancel service"},{"href":"/sites/verizon.com","label":"Verizon agent reliability report"},{"href":"/categories/customer_support","label":"Customer Support agent task category"},{"href":"/rankings/customer_support.cancel_service","label":"Best and worst sites to cancel service"},{"href":"/submit","label":"Submit an observation for Verizon cancel service"}],"blockers":[{"href":"/blockers/login_required","label":"Websites with Login Required friction"},{"href":"/blockers/human_handoff_required","label":"Websites with Human Handoff Required friction"}],"siblingSites":[{"href":"/sites/xfinity.com/customer_support.cancel_service","label":"Xfinity cancel service report","note":"AES 49"},{"href":"/sites/t-mobile.com/customer_support.cancel_service","label":"T Mobile cancel service report","note":"AES 34"}],"otherSiteTasks":[{"href":"/sites/verizon.com/finance_bills.find_bill_payment_help","label":"Verizon find Bill Payment Help report","note":"AES 80"},{"href":"/sites/verizon.com/finance_bills.pay_utility_bill","label":"Verizon pay Utility Bill report","note":"AES 80"},{"href":"/sites/verizon.com/real_estate_moving.transfer_utility_service","label":"Verizon transfer Utility Service report","note":"AES 80"},{"href":"/sites/verizon.com/customer_support.service_or_billing_help","label":"Verizon service Or Billing Help report","note":"AES 77"}]},"metadata":{"title":"Can an AI agent cancel service on Verizon? (June 2026) - CrawlDex","description":"Yes, with a human handoff on Jun 17, 2026: 52% outcome signal across 2 observations for Verizon cancel service.","monthYear":"June 2026","lastVerified":"Jun 17, 2026","observations":2}}