Origin status

vrbo.com

Site-level task reliability, incidents, trust, and recommended remediation for agent work.

blocked

Hold / Collect evidence first

Do not trust this route yet

The current evidence set is too thin for a confident agent decision.

Next: Run a canary or submit a trusted outcome before allowing an agent to attempt this unsupervised.

73Mean site AES

3 mapped tasks

Evidence and trust

32%

basisBased on 6 evidence samples from catalog reporters.6

sourceSources: public web observation.

nextTreat this as directional until trusted canaries or operator reports arrive.

Tasks 3 site routes

Incidents 1 open blockers

Confidence low 28%

Freshness 0d fresh

Task matrix

Task	Health	AES	Confidence	Evidence	Action
travel.cancel_third_party_booking	blocked	76	low 28%	2	Do not book, cancel, change, or pay without explicit user approval.
customer_support.reservation_help	degraded	78	low 28%	2	Use public help/contact pages only until the user is present and has authorized account-specific support.
real_estate_moving.search_rental	degraded	64	low 27%	2	Do not submit contact forms, applications, tours, screening data, or payments without explicit user approval.

Incidents

1 open

highopen2026-06-09T04:38:18.219Z
travel.cancel_third_party_booking Blocking friction observed for travel.cancel_third_party_booking: login_required, price_mismatch

Recommended actions

highagent
Do not book, cancel, change, or pay without explicit user approval. Keeps the agent inside documented, reversible, user-approved boundaries.
highagent
Require total-price verification immediately before final submission. Reduces high-regret transaction errors.
mediumagent
Use public help/contact pages only until the user is present and has authorized account-specific support. Keeps the agent inside documented, reversible, user-approved boundaries.
mediumagent
Capture handoff evidence and pause before accepting retention offers. Keeps user intent explicit during adversarial cancellation flows.
highagent
Do not submit contact forms, applications, tours, screening data, or payments without explicit user approval. Keeps the agent inside documented, reversible, user-approved boundaries.