{"kind":"site_page","canonical_path":"/sites/vrbo.com","markdown_path":"/sites/vrbo.com.md","json_path":"/sites/vrbo.com.json","api_path":"/api/v1/status/vrbo.com","status":{"site":"vrbo.com","overall_health":"blocked","tasks":[{"site":"vrbo.com","task":"travel.cancel_third_party_booking","health":"blocked","aes":76,"outcome_rate":0.76,"known_blockers":["login_required","price_mismatch"],"recipe_uri":"recipe://vrbo.com/travel.cancel_third_party_booking/public-preflight-v1","policy_notes":{"public_path":"Official help or terms surface documents manage-booking, cancellation, refund, or provider-rule handling for third-party travel reservations.","task_family":"cancel","seo_angle":"Vrbo: Can AI Agents Safely Change or Cancel a Travel Booking?","confidence_note":"Official public help or legal pages expose the high-level path, but booking-specific refund amounts require an authenticated itinerary.","launch_set":"first_300_public_preflight"},"confidence":{"score":0.28,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.089903-0.990245, and Beta posterior mean 0.567407."},"freshness":{"updated_at":"2026-06-09T05:28:32.205Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["top100-travel-15-vrbocom-travelcancel-third-party-booking"],"latest_evidence_id":"top100-travel-15-vrbocom-travelcancel-third-party-booking","notes":["Official public help or legal pages expose the high-level path, but booking-specific refund amounts require an authenticated itinerary.","Source: https://help.vrbo.com/articles/How-do-I-cancel-my-reservation"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Low-trust public web observation from official or public task documentation; treat as directional until measured agent runs arrive."},"dimensions":[{"key":"reachability","score":64,"sample_size":2,"rationale":"Derived from AES 76 and observed friction for reachability."},{"key":"navigability","score":76,"sample_size":2,"rationale":"Derived from AES 76 and observed friction for navigability."},{"key":"task_completability","score":76,"sample_size":2,"rationale":"Derived from AES 76 and observed friction for task_completability."},{"key":"transactability","score":64,"sample_size":2,"rationale":"Derived from AES 76 and observed friction for transactability."},{"key":"recoverability","score":76,"sample_size":2,"rationale":"Derived from AES 76 and observed friction for recoverability."},{"key":"policy_parseability","score":76,"sample_size":2,"rationale":"Derived from AES 76 and observed friction for policy_parseability."},{"key":"trust_safety","score":64,"sample_size":2,"rationale":"Derived from AES 76 and observed friction for trust_safety."},{"key":"efficiency","score":76,"sample_size":2,"rationale":"Derived from AES 76 and observed friction for efficiency."}],"segments":[],"recommended_actions":[{"priority":"high","actor":"agent","action":"Do not book, cancel, change, or pay without explicit user approval.","expected_impact":"Keeps the agent inside documented, reversible, user-approved boundaries."},{"priority":"high","actor":"agent","action":"Require total-price verification immediately before final submission.","expected_impact":"Reduces high-regret transaction errors."}]},{"site":"vrbo.com","task":"customer_support.reservation_help","health":"degraded","aes":78,"outcome_rate":0.78,"known_blockers":["login_required","human_handoff_required"],"recipe_uri":"recipe://vrbo.com/customer_support.reservation_help/public-preflight-v1","policy_notes":{"public_path":"Vrbo official public help/contact source -> select account, order, billing, refund, warranty, complaint, or service issue -> collect required identifiers and stop before submitting any support request, chat, claim, appeal, or account-recovery action.","task_family":"support","seo_angle":"Vrbo customer support preflight for AI agents: account gates, handoffs, and case signals","confidence_note":"Official public support/help source was used for a read-only preflight. 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Account-specific support, refunds, disputes, recovery, claims, and final submissions require user-present authorization.","Source: https://help.vrbo.com/"]},"trust":{"score":0.32,"level":"low","reporter_count":0,"deduplicated_evidence_count":0,"quarantined_count":0,"rationale":"Low-trust public web observation from official or public task documentation; treat as directional until measured agent runs arrive."},"dimensions":[{"key":"reachability","score":66,"sample_size":2,"rationale":"Derived from AES 78 and observed friction for reachability."},{"key":"navigability","score":78,"sample_size":2,"rationale":"Derived from AES 78 and observed friction for navigability."},{"key":"task_completability","score":66,"sample_size":2,"rationale":"Derived from AES 78 and observed friction for task_completability."},{"key":"transactability","score":78,"sample_size":2,"rationale":"Derived from AES 78 and observed friction for transactability."},{"key":"recoverability","score":66,"sample_size":2,"rationale":"Derived from AES 78 and observed friction for recoverability."},{"key":"policy_parseability","score":78,"sample_size":2,"rationale":"Derived from AES 78 and observed friction for policy_parseability."},{"key":"trust_safety","score":78,"sample_size":2,"rationale":"Derived from AES 78 and observed friction for trust_safety."},{"key":"efficiency","score":66,"sample_size":2,"rationale":"Derived from AES 78 and observed friction for efficiency."}],"segments":[],"recommended_actions":[{"priority":"medium","actor":"agent","action":"Use public help/contact pages only until the user is present and has authorized account-specific support.","expected_impact":"Keeps the agent inside documented, reversible, user-approved boundaries."},{"priority":"medium","actor":"agent","action":"Capture handoff evidence and pause before accepting retention offers.","expected_impact":"Keeps user intent explicit during adversarial cancellation flows."}]},{"site":"vrbo.com","task":"real_estate_moving.search_rental","health":"degraded","aes":64,"outcome_rate":0.64,"known_blockers":["forced_account_creation","hidden_fee","dynamic_dom_unstable"],"recipe_uri":"recipe://vrbo.com/real_estate_moving.search_rental/public-preflight-v1","policy_notes":{"public_path":"Public rental listing or search surface lets an agent compare listings, fees, amenities, commute details, and availability before any contact or application step.","task_family":"compare","seo_angle":"Vrbo Rental Search: AI Agent Public Preflight","confidence_note":"Official public listing surfaces can be reviewed without mutating action; 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